Midterm Flashcards

1
Q

Public Relations

A

A planned process to influence public opinion through two-way communication that builds an understanding between an organization and the public. It is a distinct management function which helps establish and maintain communication.

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2
Q

Principles of PR

A

Honesty and transparency, open, fair and consistent. Continuous two-way communication to build relationships

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3
Q

goals of PR

A

communicate effectively, open line of honest two-way communication, be deemed reliable

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4
Q

Qualities of PR practitioner

A

ability to use language correctly, common sense, interest in news, knowledge regarding news and current events, people skills, ability to network

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5
Q

Strategy

A

overall umbrella or big picture, planning large scale the “why”.

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6
Q

Tactic

A

what you DO to implement the strategy, the “how”

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7
Q

PR Tactics

A

press release, flyers, poster creation

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8
Q

Spin

A

A form of propaganda that can be described as any effort by an individual or organization to interpret an event or issues according to a particular viewpoint.

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9
Q

Propaganda

A

The deliberate and systematic attempt to shape perceptions, manipulate cognition, and direct behavior to achieve a response that further desires intent of the propagandist.

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10
Q

Founding father of propaganda

A

Edward Bernays

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11
Q

Ivy Lee

A

founder of PR, known as “poison ivy” because she spread lies regarding union organizers INVENTED THE PRESS RELEASE

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12
Q

Doris Fleischman

A

wrote “careers for women: a practical guide to opportunity for women in American Business” joined Bernays’ agency and married him

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13
Q

6 principles of persuasion

A

reciprocity, scarcity, authority, consistency, liking, consensus

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14
Q

Public opinion

A

sum of individual opinions on an issue affecting those individuals, collection of views held by persons interested in the subject

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15
Q

Opinion leaders

A

can be formal or informal, serve as catalysts for the formation of public opinion, highly interested in subject and better informed

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16
Q

Formal Opinion leaders

A

power leaders, because of their position, media asks for comments on issues

17
Q

informal opinion leaders

A

cloud with peers because of special characteristic or knowledge

18
Q

persuasion

A

activity or process in which a communicator attempts to induce a change in the belief, attitude or behavior of another person, or group of persons through transmission of a message

19
Q

audience analysis

A

who are we targeting, why should they care, who are the stakeholders? One size does not fit all!

20
Q

Public

A

group of people who have consequences on an organization or are affected by consequences

21
Q

Audience

A

specific group from within a defined public, targeted for influence

22
Q

Communication plan

A

strategic document that acts as a step by step guide to implementation

23
Q

RACE formula

A

research, action, communication, evaluation

24
Q

What makes news, NEWS

A

Impact, proximity, human interest, timeliness, prominence, novelty, conflict

25
Q

press release

A

1 tactic in PR, inverted pyramid (lead, body, end) no attachments but pics, start with FOR IMMEDIATE RELEASE (bold and underline) then date of sending release, engaging headline, AP style date and location

26
Q

components in a comms plan

A

background, research, objectives, audience, key messages, campaign strategy, actions, evaluation