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Flashcards in Midterm 2 Deck (29)
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1

the desire to achieve a goal or a certain performance level, leading to goal-directed behavior

Motivation

2

having the skills and knowledge required to perform the job

Ability

3

external factors that affect performance

Environmental Factors

4

Maslow’s physiological and safety needs

Existence

5

Maslow's social needs

Relatedness

6

Maslow’s esteem and self-actualization

Growth

7

Factors on the job such as company policies and working conditions

Hygiene Factors

8

factors that are intrinsic to the job, such as achievement, recognition, interesting work, increased responsibilities, advancement, and growth opportunities

Motivators

9

Wanting to be liked and accepted by others

Need for affiliation

10

Strong need to be successful

Need for achievement

11

Wanting to influence others and control their environment

Need for power

12

A person we compare ourselves to in equity theory

Referent

13

Individuals who give without waiting to receive much in return

Benevolents

14

Those who expect to receive substantial compensation for relatively little input

Entitleds

15

the degree to which the outcomes received from the organization are perceived to be fair

Distributive Justice

16

the degree to which fair decision-making procedures are used to arrive at a decision

Procedural Justice

17

the degree to which people are treated with respect, kindness, and dignity in interpersonal interactions

Interactional Justice

18

whether the person believes that high levels of effort will lead to outcomes of interest, such as performance or success

Expectancy

19

the degree to which the person believes that performance is related to subsequent outcomes, such as rewards

Instrumentality

20

The anticipated satisfaction that will result from an outcome

Valence

21

Making sure that behavior is met with positive consequences

Positive Reinforcement

22

Removal of unpleasant outcomes once desired behavior is demonstrated

Negative Reinforcement

23

The removal of rewards following negative behavior

Extinction

24

presenting negative consequences following unwanted behaviors

Punishment

25

breaking down jobs into their simplest components and assigning them to employees so that each person would perform a select number of tasks in a repetitive manner

Job specializaiton

26

moving employees from job to job at regular intervals

Job Rotation

27

expanding the tasks performed by employees to add more variety

Job Enlargement

28

a job redesign technique that allows workers more control over how they perform their own tasks

Job Enrichment

29

the changes employees make to their own job description

Job Crafting