What is organizational behaviour?
A field of study that looks at the impact that individuals, groups, and structure have on behaviour within organizations. It’s aim is to apply such knowledge toward improving organizational effectivenss.
What constitutes an organization?
A consciously coordinated social unit:
- Composed of a group of people
- Functioning on a relatively continuous basis
- to achieve a common goal or set of goals
Why does creating a pleasant workplace make good economic sense?
Because people like their job for more than wages and benefit. Social relationships between workers and their supervisors are strongly related to overall job satisfaction.
What are the building blocks of OB?
Psychology
Social Psychology
Sociology
Anthropology
What makes up the rigour of OB?
OB looks at consistencies
OB looks beyond common sense
OB has few absolutes
OB takes a contigency approach
What are the research methods in OB?
Field studies Surveys Laboratory Studies Meta-analyses Case Studies
What is perception?
The process by which individuals organize and interpret their impressions in order to give meaning to their environment
What three main factors shape perception?
The Target, the situation, and the perceiver
What is attribution theory?
Attribution theory suggests that when someone acts atypically, we tend to determine whether it is internally or externally caused.
What are the rules we rely on according to attribution theory?
distinctiveness, consensus, and consistency
What is the fundamental attribution error?
We tend to over-emphasis internal reasons over external reasons.
What is self-serving bias?
The tendency to attribute your own success to internal factors and failures to external factors.