Managers, Leadership and Decision Making Flashcards Preview

AQA A level Business > Managers, Leadership and Decision Making > Flashcards

Flashcards in Managers, Leadership and Decision Making Deck (19)
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1

What is management?

Getting things done by organising other people to do it. Managers organise and motivate staff into implementing the strategies/tactics to achieve business objectives.

2

What are the different types of leadership?

  • Autocratic
  • Democratic
  • Laissez Faire
  • Paternalistic

3

Describe an autocratic leader

  • Leader makes decisions without reference to anyone else
  • High degree of dependency on the leader
  • Can create de-motivation and alienation of staff
  • Decisions are made quickly

4

Describe a democratic leader

  • Encourages decision making from different perspectives
  • Leaders consult before decisions are made
  • May help motivation
  • Workers feel ownership of their ideas
  • Improves sharing of ideas
  • Can delay decision making

5

Describe laissez faire leadership

  • Responsibilities are shared by all
  • Can be useful in organisations where creative ideas are important
  • Can be motivational as people have control over their working lives
  • Can make decision making time consuming and lacking in direction
  • Relies on good teamwork and interpersonal relationships

6

Describe paternalistic leadership

  • Employees are consulted but leader makes all decisions
  • Leader acts as a father figure
  • Close supervision but attempts are made to gain respect of staff
  • Type of authoritarian management but the manager attempts to look after the needs of subordinates
  • Workers recognise that manager is trying to support their needs

7

What are the factors affecting leadership styles?

  • The task
  • Tradition and culture of the organisation
  • Type of labour force
  • Group size
  • Leader's personality
  • Groups personality
  • Time availible to complete the task
  • Companys structure

8

What is the Tannenbaum Schmidt Continnum?

A model that highlights the range of different management styles that are being adopted, ranging from a tell approach to the one that involves delegation

9

What is the Blake Mouton grid?

Model highlights the different management styles according to the leaders focus on the task and the people within the business

10

Describe a country club leader

Has the most concern for people - if people are happy they will work hard

11

Describe an impoverished leader

Least concern for people and production 

12

Describe a middle of the road leader

Balanced concern for people and production

13

Describe a team leader

Stresses the importance of high production and employee satisfaction

14

Describe a produce or perish leader

Employees are simply a means to an end and their needs are always secondary to efficiency and productivity

15

What is scientific decision making?

A systematic approach of collecting facts and applying logical decision making techniques

Made in circumstances of uncertainty and where the outcome will have a major impact on the medium to long term future of the organisation

16

What is intuitive decision making?

Using a combination of experience and feel for the future to make decisions

17

What are the advantages of intuitive decision making?

  • make decisions quickly
  • logical
  • qualitative
  • more enthusiastic
  • less cost
  • more understanding

18

what are the advantages of scientific decision making?

  • accurate
  • evidence
  • methodical
  • forces lots of research
  • financial stability
  • keep reviewing and checking decisions
  • easier to obtain finance

19

what are the factors in the scientific Decision-making model?

  • set objectives
  • gather data
  • analyse data
  • select
  • implement
  • review