Flashcards in Management Skills and Corporate Culture Deck (8)
Management Skills: Definitions and Features
Def: Management Skills refer to the abilities or competence that managers achieve business objectives.
The leader must communicate his plans then delegate tasks based upon his decisions with interpersonal experience.
Communicating: Definitions, Advantages, Disadvantages and Features
Def: Communicating is the ability to transfer information from the sender to the receiver and listen to feedback
Ad: helps maintains relationships
Dis: Can lead to conflict if there are disagreeing views..
Feat: sender to the receiver. then the sender gets feedback. it can take many forms both verbal and non-verbal
Delegating: Definitions, Advantages, Disadvantages
Def: Delegating refers to the ability to transfer authority and responsibility from a manager to an employee to carry out specific activities
Ad: manages time effectively, staff can learn new skills, improves employee motivation
Dis: Mis use of power
Planning: Definitions and Features
Def: Planning is the ability to define business objectives and decide on methods or strategy to achieve them.
Strategic (Long term)- 2-5 years
Tactical (Medium)- 1-2 years
Operational (Short)- day to day
SWOT= Strengths, Weaknesses, Opportunities, Treats
5 step Planning process
1. define the objective
2 analyse the environment= SWOT
3. develop alternative strategies
4. Implement an alternative
5. monitor and seek feedback
Leading: Definitions, Advantages, Disadvantages
Def: Leading is the ability to influence and motivate people to work towards the achievement of the business.
Ad: High moral of staff, higher productivity and achievement of objectives.
Dis: Managers may be to busy leading that they have no time to contribute to productive activities.
Decision Making: Definitions, Advantages, Disadvantages and Features
Def: Decision Making is the ability to identify the options available and choose a specific course of actions from the alternatives
Ad: make decisions quickly
Dis: not good for decisions made in groups which may be slow
Feat: good in case of emergency
1. Develop Objectives and Criteria
2. outline the facts
3. identify the alternative solutions
4. analyse the alternatives
5. Choose one alternative and implement it
Interpersonal: Definitions, Advantages, Disadvantages
Def: Interpersonal is the ability to deal or liase with people and build good relationships with employees
Ad: can inspire staff, overcomes conflicts
Dis: some may use it to manipulate