Management-Chapter 11 Flashcards

1
Q

Organizational Change

A

Defined as the adoption of a new idea or behavior by and organization.

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2
Q

Disruptive Innovation

A

Refers to innovations in products, services or processes that radically change.

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3
Q

Ambidextrous Approach

A

Means incorporating structures and processes that are appropriate for both the creative impulse and the systematic implementation of innovations.

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4
Q

Product Change

A

A change in the organization’s products or services, such as the Apple iPad.

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5
Q

Technology Change

A

Refers to a change in production processes- how the organization does its work.

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6
Q

Creativity

A

The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

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7
Q

Idea Incubator

A

An organizational program that provides a safe harbor where employees can generate and develop ideas without interference from company bureaucracy or politics.

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8
Q

Horizontal Linkage Model

A

Several departments, such as marketing, research and manufacturing, work closely together to develop new products.

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9
Q

Fast-Cycle Team

A

A multifunctional team that is empowered with autonomy and high levels of resources on speed and important new product or service to market.

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10
Q

Open Innovation

A

Some company extend the search for innovative ideas beyond the boundaries of the organization.

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11
Q

Idea Champion

A

A person who sees the need for change and s passionately committed to making it happen.

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12
Q

New-Venture Team

A

One structural mechanism that promotes entrepreneurship is the new-venture team, which is a unit separate from the mainstream organization that is responsible for initiating and developing innovations.

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13
Q

Skunkworks

A

A separate informal, highly autonomous, and often secretive group that focus on breakthrough ideas.

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14
Q

New-Venture Fund

A

Provides financial resources from which individuals or teams can draw to develop new ideas, products or businesses.

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15
Q

Unfreezing

A

The stage in which people are made aware of problems and the need for change.

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16
Q

Change Agent

A

Unfreezing requires diagnosing problems, which uses a change agent- an OD specialist who contract with an organization to help managers facilitate change.

17
Q

Changing

A

the “intervention: stage of OD, when change agents teach people new behaviors and skills and guide them in using them in the workplace

18
Q

Refreezing

A

In this stage, people have incorporated new values, attitudes, and behaviors into their everyday work and the changes become institutionalized in the culture.

19
Q

Need for Change

A

A disparity between actual and desired performance

20
Q

Force-field Analysis

A

A technique for determining which forces drive a proposed change and which forces restrain it.