Management-Chapter 1 Flashcards

1
Q

Management

A

the attainment of organizationsal goals in an efective and efficient manner through planning, organizing, leading and controlling organizational resources.

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2
Q

Planning

A

the management function concerned with defining goals for future performance and how to attain them.

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3
Q

Organizing

A

assigning tasks, grouping tasks into departments and allocating resources.

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4
Q

Leading

A

using influence to motivate employees to achieve the organizations goals.

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5
Q

Controlling

A

Concerned with monitoring employees’ activities to keep the organization on track toward its goals, and making corrections as necessary.

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6
Q

Organization

A

a social entity that is goal directed and deliberately structured

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7
Q

Efficiency

A

pertains to the amount of resources- raw materials, money and people- used to produce a desired volume of output.

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8
Q

Effectiveness

A

refers to the degree to which the organization achieves a stated goal.

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9
Q

Performance

A

is defined as the orgainzation’s ability to attain its goals by using resources in an afficient and effective manner.

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10
Q

Conceptural Skill

A

the cognitive ability to see the organization as a whole and the relationship among its parts.

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11
Q

Human Skill

A

a manager’s ability to work with and through other people and to work effectively as part of a group.

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12
Q

Technical Skill

A

the understanding of and proficiency in the performance of a specific task.

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13
Q

Top Manager

A

one who is at the apex of the organizational hierarchy and is responsible for the entire organization.

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14
Q

Middle Managers

A

the middle level of the organization and are responsible for major divisions or departments.

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15
Q

Project Manager

A

a manager who is responsible for a temporary work project that involves people from various functions and levels of the organization.

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16
Q

First-Line Managers

A

Managers who are first or second level of the hierarchy and are directly responsible for overseeing groups of production employees.

17
Q

Functional Manager

A

Responsible for a department that performs a single functional task, such as finance or marketing.

18
Q

General Managers

A

Responsible for several departments that perform different functions, such as the manager of a Macy’s department store or a Ford automobile factory.

19
Q

Role

A

a set of expectations for one’s behavior

20
Q

Interim Managers

A

managers who are not affiliated with any particular organization but work on a peoject-by project basis or provide expertise to an organization in a specific area