Lesson 1 (Part 2) Flashcards Preview

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Flashcards in Lesson 1 (Part 2) Deck (10)
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1
Q

Non verbal communication

A

All stimuli other than that of the spoken word that communicates a message to another person

2
Q

What are 5 examples of non-verbal communication?

A
  1. Appearance
  2. Gestures
  3. Facial expressions
  4. Posture
  5. Eye contact
3
Q

What do you have to be careful with with non verbal communication?

A

Gestures

- not everything translates the same

4
Q

What is a common cause for misunderstanding?

A

Humour

5
Q

What is just as important as being able to speak to your patients?

A

Being able to listen to your patients

6
Q

What is your goal as a sonographer?

A

To gather accurate information and then to understand the feeling and the meaning of the message the patient has given you

7
Q

What is not the same as listening?

A

Hearing

8
Q

Written communication (2)

A
  1. The process of conveying a message through the written symbols
  2. Any message exchanged between two or more persons that make use of written words
9
Q

What is the most common exchange between 2 or more people?

A

Written communication

10
Q

What are 8 examples of written communication?

A
  1. Emails
  2. Memos
  3. Reports
  4. Documents
  5. Letters
  6. Journals
  7. Job descriptions
  8. Manuals