Lecture 5 - Supplier Selection Flashcards

1
Q

What constitutes the main cost of a product?

A

The cost of raw materials

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2
Q

What factors do firms select suppliers?

A

HARD - Cost, quality, delivery

SOFT - Capability, complementarity, culture

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3
Q

Explain the Rolls Royce case study with regard to suppliers selection

A

Rolls Royce are a supplier of full service integrated systems
- Stepping towards total service solutions to improve products and delivery

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4
Q

What is the supplier selection process?

A

Initial supplier qualification
Agreement measurement criteria
Obtain relevant information
Make selection

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5
Q

What occurs in the initial qualification process of supplier selection?

A

Limited resources reduce possibility of in depth analysis of all suppliers. Purchasers perform a first cut of suppliers based on:

Manufacturing capabilities

eg: use of standards, techniques and systems
eg: ISO 9001, ISO 14001, continuous improvement

Financial viability
eg Supplier qualifier report

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6
Q

What occurs in the agree measurement criteria stage of supplier selection?

A

Consider what factors are important

Cost - unit price, exchange rates, tax and culture
Quality - certifications, continuous improvement, ISO9000 series
Flexibility - Mix or volume
Delivery - Location, lead time, delivery frequency, minimum lot size
Others - Financial risk, ethical analysis, environmental analysis, regulation, innovation capability

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7
Q

What occurs when the buyer is obtaining relevant information about the supplier during supplier selection?

A

Evaluation of supplier information
Supplier visits
Use of preferred suppliers
Third party information (Dun and Bradstreet)

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8
Q

How do buyers make a selection over which supplier to use in the supplier selection process?

A

Use multi-criteria decision making models to weight selection criteria

TCO and AHP

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9
Q

What is total cost of ownership analysis?

A

Holistic view of all costs, indirect and direct, involved with an item over its useful life. Based on a transaction costs view

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10
Q

What are the advantages of using TCO in supplier selection?

A

Clear, quantitative evaluation
Focus on total cost not just purchase cost
Provides consistent message to supplier regarding requirements criteria

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11
Q

What are the disadvantages of using TCO in supplier selection?

A

Complex method
Requires tracking and maintenance of cost data
Requires cultural change
Often situation specific

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12
Q

What is Analytic Hierarchy Process analysis?

A

Ranks alternatives according to decision making judgements regarding the importance of criteria and the extent to which they are met by each alternative.
- Uses pair wise comparisons to express the relative importance of each criteria versus another

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13
Q

What are the goals, criteria and alternatives in AHP?

A

Goal - selecting the best supplier
Criteria - can be any from quality, price, service, delivery and beyond
Alternatives - supplier 1, supplier 2…. supplier x

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14
Q

What are the advantages of using AHP for supplier selection?

A

Most commonly used
Forces managers to make a trade off
Simple

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15
Q

What are the disadvantages of using AHP for supplier selection?

A

Forces managers to make a trade off

Requires intense management involvement

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16
Q

Name an example where you could use AHP or TCO

A

BP choosing different suppliers for waste disposal

Ford choosing different suppliers for engine components