Flashcards in Lecture 2 - Organisational Structure Deck (15)
What is an organisational structure
A formal system of task and reporting relationships that control, coordinate and motivate employees so they work together to achieve organisational goals.
Define formal organisation
Intentional structure of roles in formally organised enterprise. "Consciously designed by management" (Buchanan, 2000)
Define informal organisation
A network of personal and social relations not established or required by a formal organisation but arising spontaneously as people associate with each other. "Spontaneously established themselves" (Buchanan, 2000)
People who actually work producing products or providing services
Managers and analysts - concerned with supervision and co-ordination
What are the 5 managerial components?
Operational Core, Operational Support, Organisational Support, Senior Management, Middle Management
Concerned with direct performance of technical/ productive operations and carrying out actual task activities eg. doctors/nurses/staff delivering care
Concerned indirectly with technical or productive process eg. technical services, quality control
provision of services for whole organisation eg. accounting, office services
Broad objectives, policy, strategic decisions, interactions with external environment eg. chief exec, trust board, council members, managing directors
Co-ordination and integration of activities and providing links with operational/organisational support, link between top management and operational core eg. ward sister/ charge nurse
How do organisations relate to goals, strategy and responsibility?
Goals determine the nature of output and the activities required,
Goals are translated into strategy - provides guidelines for structure and operations of the organisation.
Social responsibilities must temper the power and influence of organisations.
What are Objectives?
goals and aims of the organisation, desired end results
What is policy?
Developed within framework of objectives, translated into rules, plans and procedures, provide basis for decision making and the course of action.