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Flashcards in Lean Management Deck (7)
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1
Q

Define Lean Management

A

Systems that a business establishes in order to maximise customer value whilst eliminating waste and inefficiencies throughout their operations system

2
Q

What are the 4 main aims of lean management

A
  1. Increase efficiency, effectiveness and quality of processes
  2. Lower costs of production
  3. Improve customer satisfaction
  4. Improve employee satisfaction
3
Q

Define Takt

A

The speed a product or service needs to be produced in order to meet customer demand

4
Q

Define One piece flow

A

The organisation of processes in a way that allows smooth flow which removes inefficiencies or unnecessary activities from the process.

5
Q

Define Zero defects

A

The aim to produce goods or services with no errors/defects, thus improving the use of inputs in the operations system

6
Q

Define Efficiency

A

Efficiency measures how well the business is able to use its resources to turn inputs into outputs to achieve objectives

7
Q

Define Effectiveness

A

Effectiveness measures the extent to which the business is able to complete their objectives