Kouzes & Posner Ch 10 pp 264-278 - Sheet1 Flashcards Preview

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Flashcards in Kouzes & Posner Ch 10 pp 264-278 - Sheet1 Deck (9)
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1
Q

From Kouzes and Posner:

According to the Leadership Challenge, How can jobs be designed to strengthen constituents?

A
  1. Make sure people know what is expected of them. 2. Provide sufficient training. 3. Have them experience a variety of tasks 4. Create occasions for them to network 5. Involve them in decisions that directly affect their job performance
2
Q

From Kouzes and Posner:

According to the Leadership Challenge, is fostering self confidence a critical process in srengthening others? Why or why not?

A

Yes. Having self confidence and believing in your ability to handle the job, no matter how difficult is essential in promoting and sustaining consistent efforts.

3
Q

From Kouzes and Posner:

According to the Leadership Challenge, Is the a direct correlation between confidence and competence?

A

Yes, you cannot just tell people they can do it if they really cannot.

4
Q

From Kouzes and Posner:

According to the Leadership Challenge, is confidence an aftermath or a prerequisite?

A

Prerequisite. It is a product of doing a task successfully over and over but not a prerequisite to needing to be able to do that task.

5
Q

From Kouzes and Posner:

According to the Leadership Challenge, Why must a leader act as a coach?

A

To help their constituents learn how to use their skills and talents.

6
Q

From Kouzes and Posner:

According to the Leadership Challenge, What are 3 systemic ways Leaders can strengthen their constiuents?

A
  1. Make it possible for them to exercise discretion. 2. Design options and alternatives to the ways that work and services produced. 3. Foster accountability and responsibility that compels action.
7
Q

From Kouzes and Posner:

According to the Leadership Challenge, what are 3 ACTIONS that can be taken to strengthen their constituents?

A
  1. Increase individual accountability. 2. Offer visible support to constiuents. 3. Conduct monthly coaching conversations
8
Q

From Kouzes and Posner:

What must a good leader act as to his employees?

A

A coach

9
Q

From Kouzes and Posner:

Confidence is a product of what?

A

It is a product of doing a task successfully over and over but not a prerequisite to needing to be able to do that task.