IFSTA Company Officer Flashcards

1
Q

What is the first level supervicsor in the hierarchy

A

company officer

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2
Q

what is the NFPA standard for fire officer

A

1021

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3
Q

NFPA levels of management

A

level 1 - first line supervisor (company officer)
level 2 - mid level (BC)
level 3 - first line management (administrative chief)
level 4 - executive fire officer (chief)

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4
Q

What is the largest group of supervisors

A

captains

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5
Q

what is a “line function”

A

provide service directly to external customers based on the organizations mission statements and goals

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6
Q

what is a “staff/support function”

A

provides service to the line units, based on the organization objectives and goals

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7
Q

how are knowledge and skills developed

A

from manuals and courses

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8
Q

how are abilities developed

A

based on experience and work ethics

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9
Q

what is there difference between training and education

A

training emphasizes job specific objectives

education emphasizes knowledge based objectives

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10
Q

leader definition

A

a person who leads or directs a unit

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11
Q

supervisor definition

A

a person who is responsible for directing the performance of other people or employee

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12
Q

what is the company officers most important task

A

crew safety

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13
Q

questions or criticism of policies should go where

A

to the administration in private, not publicly

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14
Q

company officer is the link between…

A

the unit and the organization

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15
Q

manager definition

A

individual who accomplishes organizational objectives through effective and efficient handling of material and humans

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16
Q

chain of command definition

A

order of rank and authority in the fire and emergency services

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17
Q

what does authority refer to

A

the legal ability of an individual to make decisions

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18
Q

what must you make sure when delegating

A

the employee is capable of doing the job

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19
Q

what does authority go hand in hand with

A

responsibilty

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20
Q

what is unity of command

A

each person must have only one boss

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21
Q

sidestepping defined

A

going around a link in the chain of command to deal with an issue

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22
Q

what is functional supervision

A

allows a worker to report to more than one supervisor

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23
Q

what is division of labor

A

dividing large jobs into smaller jobs

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24
Q

what is mutual aid

A

predetermined agreement made upon request

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25
Q

what is automatic aid

A

predetermined agreement automatically dispatched

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26
Q

what makes outside aid different

A

services are usually paid for

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27
Q

supervisor vs manager

A

supervisor oversee individuals, managers oversee projects or programs

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28
Q

what is the best way to combat “group think”

A

team diversity

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29
Q

What are SMART objectives

A

specific, measureable, attainable, realistic, timely

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30
Q

what does effective feedback need

A

to be positive, immediate, direct, and frequent

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31
Q

four management functions

A

planning, organizing, directing, controlling

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32
Q

four criteria needed for a hostile work environment

A

discriminatory, pervasive, severe, employer knew but didn’t intervene

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33
Q

what are the six steps to conflict resolution

A
identify the problem
diagnose the problem
determine correct response
alternative options
convert decision to action
implement the decision
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34
Q

what is the main purpose of discipline

A

educate

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35
Q

what should all discipline start with

A

gathering information

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36
Q

preventative vs corrective action

A

corrective is always done in writing

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37
Q

what is a grievance

A

a complaint against management

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38
Q

according to studies, how much can nonverbal communication transmit

A

93%, 55% is body language, 38% is vocal tone and inflection

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39
Q

components of active listening process

A

input, evaluating, responding

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40
Q

what kind of speeches are there

A

persuasive, informative, instructional

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41
Q

are memos and emails public documents

A

yes

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42
Q

what do policies define

A

what must be done

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43
Q

what do procedures describe

A

steps required to comply with the policy

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44
Q

what two things must communication procedures accomplish

A

common terminology, periodic progress reports

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45
Q

what are the 5 c’s of radio communications

A

conciseness, clarity, confidence, control, capability

46
Q

how long are medical records kept for

A

duration of employment plus thirty years.

47
Q

risk management defined

A

analyzing exposure to hazards, implementing risk management techniques and monitoring there results

48
Q

operational risk management process

A

SA, hazard assessment, hazard control, decision point, evaluate

49
Q

what is the leading injury

A

sprains and strains

50
Q

where do the major of injuries occur

A

fire attack and search and rescue techniques

51
Q

in a fire, whats the maximum survival fire for civilians

A

10 minutes

52
Q

when do the major of LODD occur

A

within the first 12 minutes on scene

53
Q

how many firefighters does it take to rescue 1 downed firefighter

A

16 firefighters 35 minutes

54
Q

how often should company officers address safety issues with there crew

A

each shift

55
Q

what is included in the fire service workplace locations

A

facilities, emergency scene, en route to and from the scene

56
Q

what helps prevent unsafe acts on the foreground the most

A

training

57
Q

best method for ensuring the safest workplace facility

A

proper maintenance

58
Q

most common cause of firefighter fatalities

A

cardiac arrest

59
Q

first duty of the company officer if a workplace injury occurs

A

immediate and appropriate medical attention

60
Q

4 step method of instruction

A

prep, presentation, application, evaluation

61
Q

when should a correction be made during a training excercise

A

as soon as possible

62
Q

what is the recommended student to teacher ratio

A

one to five

63
Q

all company level training must be…

A

documented

64
Q

diversity definition

A

the inclusion of people of different races or cultures in a group or organization

65
Q

first skill a company officer needs when dealing with an irate citizen

A

effective listening

66
Q

two purposes of safety inspections

A

ensure fire code requirements, provide safety education materials

67
Q

exigent circumstances must have one of three things…

A

imminent danger to people, evidence may face imminent destruction, suspect may escape

68
Q

two organizations that develop model building codes

A

NFPA, international code council

69
Q

what are the three contents-hazard classifications

A

low, ordinary, high

70
Q

placard colors and materials

A
red - flammable liquids
orange - hazardous machinery
yellow - physical hazards/corrosive
green - safety equipment
blue - safety information
71
Q

class I standpipe

A

for firefighters, do not have hose attached

72
Q

class II standpipe

A

for building occupants with no experience, usually equipped with hose, not meant for firefighters

73
Q

class III standpipe

A

combine I and II

74
Q

what is needed to make up an automatic sprinkler system

A

water source, distribution piping, one or more sprinkler heads

75
Q

are pre incident surveys intended to find violations

A

no, thats what inspections are for

76
Q

can you combine pre incident surveys and inspections

A

ideally no

77
Q

can solar panels stay energized even after the service drop is turned off

A

yes

78
Q

what is a plot plan

A

architectural drawing showing the overall project layout from directly above

79
Q

what types of violations should be corrected immediately if found while doing a pre incident survey

A

only life safety hazards

80
Q

during pre incident planning what do you need prior to taking photos and videos

A

owners and occupants consent

81
Q

NFPA 704 colors and numbers

A

Red - flammability
Yellow - instability
Blue - Health
4 is bad, 0 is no hazard

82
Q

how soon can flashover occur

A

within 5 minutes

83
Q

according to NFPA what is the upper human survivability limit

A

212 degrees

84
Q

2 questions to determine occupant profile

A

are there victims trapped?

is it reasonable to assume they are still alive?

85
Q

what is CRM

A

crew resource management is a system that optimizes the utilization of all available resources, personnel, and equipment, in order to promote safety, and improve operational efficiency

86
Q

first three IC rules of engagement

A

conduct 360, determine occupant survival profile, implement a safe action plan after risk assessment

87
Q

company officers must use what on all sized incidents

A

ICS

88
Q

how often is a new IAP made on an incident

A

every operational period

89
Q

when is unified command necessary

A

when an incident involves or threatens to involve more than one agency.

90
Q

who is responsible for accountability

A

first arriving company officer

91
Q

incident priorities

A

life safety, incident stabilization, property conservation

92
Q

what is FPODP

A

facts, probabilities, own situation, decision, plan of attack

93
Q

what is the most common and best way to control the scene

A

establish operating zones, hot, warm, cold

94
Q

what operational zone are the ICP and the PIO located

A

cold zone

95
Q

what PPE is worn in the warm zone

A

full PPE

96
Q

difference between smoke explosion and backdraft

A

backdraft is gases igniting because they are oxygen deficient and oxygen is introduced, smoke explosion is gases igniting when introduced to an ignition source

97
Q

when does backdraft occur

A

in the decay stage

98
Q

what can make smoke white during a structure fire

A

cold temperatures

99
Q

how far apart are modern trusses generally apart

A

24 inches

100
Q

5 steps of the planning p

A

size up, objectives and strategies, IAP, make assignments, evaluate

101
Q

on arrival what must the company officer do, per IFSTA

A

arrival report

102
Q

strategic goals

A

overall plans

103
Q

tactical objectives

A

specific statements of measurable outcomes

104
Q

what must be done when switching from one attack mode to another

A

communicated to all people on the fireground

105
Q

what needs to happen to evidence before the scene is turned over

A

marked, tagged, and photographed

106
Q

what is a formative evaluation

A

continuous, ongoing, repeated

107
Q

what is a summative evaluation

A

final eval such as end of probation or annual EPR

108
Q

what is the four stages of change grief

A

denial, resistance, exploration, commitment

109
Q

should discipline be a quick decision

A

no, its not like fireground its like a hazmat. you have time to gather information

110
Q

what does progressive discipline usually start with

A

training and education

111
Q

what is competency

A

basic skills knowledge to meet minimum requirement

112
Q

what is proficiency

A

high level of skill obtained by additional practice and experience