Human Resources Flashcards
Name 5 functions of HR
Ensure business has personnel it needs Training staff Motivating staff Positive employee relations Comply with current employee legislation
Name 5 reasons for workforce changes
Meet increasing demand Development of new products Enter new markets Response to flexible working arrangements Opening new facilities
Name 5 reasons that people move on
Redundancy – falling sales Move to competitors/ employers Retirement Sick leave/ maternity leave/ New skills
3 steps of workforce planning
- Analyse forecast demand and number and skills required.
- Analyse profile of current workforce
- Closes gap by recruitment and selection of new staff/training existing staff/ motivating new staff
Name methods of advertising jobs
Internal: noticeboards/ business intranet/email/ co newsletters
External: job centre/newspaper
ads/ web sites like s1jobs/recruitment agencies.
5 advantages of internal recruitment
Vacancy filled quickly
Employee knows business saving on induction
Employee is known and trusted by business
Business saves money on advertising costs
Employees more motivated as know there is chance of promotion
4 disadvantages of internal recruitment
Applicants drawn from limited pool
Promoting an employee creates another vacancy
Misses chance of fresh blood
Resentment form other employees
4 advantages of external recruitment
Fresh new ideas
Wider pool
No further vacancies
Avoids jealousy
4 disadvantages of external recruitment
Induction training required
Longer recruitment and selection time
Risk of not knowing candidate
Existing staff may be demotivated
5 Steps for recruitment
Identify vacancy Job analysis Job description Person spec Advertising
Name 6. Selection methods
Application forms and cvs Interviews Testing Assessment centres References Trial/ probationary period
Name 5 types of testing
Attainment test( skills ie typing) Aptitude test Psychometric test IQ test Medical test
2 advantages and 2 disadvantages of interviews
Find out how candidate reacts under pressure
Indication of character and personality
Some candidates struggle under pressure
Candidates can be trained to interview well but may not be best person
Name 5 advantages of training
Helps to improve skills of workforce Motivates staff Improves efficiency and quality Reduces accidents and H and S incidents Attracts high quality staff
Disadvantages of training to a business
Costly especially if outsiders used
Lost production time
May need staff cover
Staff may leave after being trained.
Advantages and disadvantages of induction training
Staff become familiar with business quickly
Important H and S covered
Prevents staff from starting work immediately
Existing staff are used to carry out training which affects their work.
Advantages and disadvantages of Off the job training
Staff can concentrate on training with no distractions A Other staff not hindered by training A Qualifications can be obtained A Qualified trainers used A Very expensive D May not be job specific D Nothing is contributed during training D Over may be required D
Advantages and disadvantages of on the job training
Employee actually contributes while training A
Some employees learn better by doing A
Job Specific A
Mistakes can be made D
Production may be slower during training D
Bad habits may be picked up D
Name work based qualifications
NVQ or SVQ
Apprenticeships
Professional qualifications
Advantages and disadvantages of Virtual Learning (VLE)
Trainees can access material at home or while travelling A
Trainees can interact with trainers via chat/ conferencing A
Saves money in travel/facilities printing A
Some trainees may prefer face to face D
May be costly to set up D
Staff need to be motivated to complete D
