Flashcards in HUEC MGT - Exam #2 (Part 2) Deck (94)
What is the Employment Process?
1. Determining staffing needs
2. Recruiting candidates
3. Screening candidates
4. Interviewing candidates
5. Making hiring decisions
6. Determining compensation levels
7. Offering employment
What are Human Resources?
PEOPLE who work in an organization;
-Training managers in how to deal with human related issues
What is the role of Human Resources Dept?
-Setting policy and procedures related to employees
What is Staffing?
-Determine personnel needs of a company;
-determination of the type and number of employees needed
What are Staffing Needs based on?
-What work needs to be done
-What skills are required
-Which employees have those skills
-Which employee are most appropriate for the position
Why does managers make staffing decisions?
-Attrition – people voluntarily leaving a company ;
-Growth – company expansion;
-Reductions in Force – layoffs, centralization
What is a Job?
-The work that is to be done;
-Skill set = the skills needed to perform that job
What are the different levels of workers?
What is a Professional?
What is a Supervisor?
What is a Skilled worker?
What is an Unskilled worker?
The Integrated Staffing System is a continuum of…..
-Manpower planning and forecasting
-And back to manpower planning and forecasting
What is Reduction in Force (RIF)?
As a result of:
2. Financial Problems
3. Structure changes
What is a Job Specification?
Requirements for a specific job;
1. Ability to perform under stress
2. Good telephone manners
3. Interpersonal skills
5. Good judgment related to job activities
What is Included in a written Job Specification?
-Education and/or credentials
What is a Job Description?
-Listing of duties related to job or job classification;
-Overview, NOT Specifics;
-May include: “Performs other duties as assigned/needed” ;
-Hiring, firing, training, performance analysis
What is induced in a job description?
-Relation to other jobs
1. Experience desirable but not required;
2. Education and training (Technical, Formal, On-the-job)
What is the purpose of a job description and job specification?
-Legal and contractual
-Human resource planning
-Recruitment and selection
-Training and development
-Job evaluation and performance management
-Organization change and job redesign
What are the tasks listed in the job description of a Clinical Dietician?
-Plan, direct, provide, nutritional care
-Skilled nursing patients
What are the essential job functions of a clinical dietician?
-Develop/implement plan of care
-Correlated w/other members of the Health Care Team
-Evaluate nutritional care
-Provide follow-up continuity of care
-Communicate recommendations thru electronic system
-Assist planning normal & special diet menus
-Compile/develop educational materials
-Provide nutritional orientation/in-service education
What are the education/experience requirements for an RD?
-BS or advanced degree
-Completed approved internship
-Licensed in State of Louisiana
-Prefer at least 2 years as clinical dietitian
-Counseling/educational experience desirable
What are the skills of an RD?
-Occasionally work nights to teach classes
-Food service equipment
-Lifting 10 lb or less
What is a Job Analysis?
-DETAILED description of daily duties
-Very useful in training
-Not required for all positions
-Based on importance of tasks, not on employment position
-Often includes time frames for each activity
-Related to deadlines that must be met
What is an Incumbent?
-the person who currently holds the position
-Valuable resource for manager
-Employee input required for successful management → Changes in job description
Why is flexibility in staffing needed?
Flexibility in Staffing =
-Accommodating qualified candidates
What is Succession Planning?
-Strategy that ANTICIPATES what jobs will open and prepares others to move into these positions;
What are development of staffing or of an employee?
1. Finding the BASIC TOOLS;
2. Earning TRUST and RESPECT;
3. Matching the “A’s”
4. Gaining CONFIDENCE;
What is Recruitment?
-The process of finding qualified applicants for open positions in an organization
-Occurs once staffing needs have been set
-May be by word of mouth, or by other more formal approaches
-Can be done by the organization itself or through an advertisement or staffing/recruitment agency