HUEC MGT - Exam #2 (Part 2) Flashcards Preview

Spring 2015 > HUEC MGT - Exam #2 (Part 2) > Flashcards

Flashcards in HUEC MGT - Exam #2 (Part 2) Deck (94)
Loading flashcards...
1

What is the Employment Process?

1. Determining staffing needs
2. Recruiting candidates
3. Screening candidates
4. Interviewing candidates
5. Making hiring decisions
6. Determining compensation levels
7. Offering employment

2

What are Human Resources?

PEOPLE who work in an organization;
-Training managers in how to deal with human related issues

3

What is the role of Human Resources Dept?

-Personal matters;
-Setting policy and procedures related to employees

4

What is Staffing?

-Determine personnel needs of a company;
-determination of the type and number of employees needed

5

What are Staffing Needs based on?

-What work needs to be done
-What skills are required
-Which employees have those skills
-Which employee are most appropriate for the position

6

Why does managers make staffing decisions?

-Attrition – people voluntarily leaving a company ;
-Growth – company expansion;
-Reductions in Force – layoffs, centralization

7

What is a Job?

-The work that is to be done;
-Skill set = the skills needed to perform that job

8

What are the different levels of workers?

-Professional;
-Supervisor;
-Skilled;
-Unskilled

9

What is a Professional?

--

10

What is a Supervisor?

--

11

What is a Skilled worker?

--

12

What is an Unskilled worker?

--

13

The Integrated Staffing System is a continuum of…..

-Manpower planning and forecasting
-Recruitment
-Selections
-Hiring
-Placement
-Separation
-And back to manpower planning and forecasting

14

What is Reduction in Force (RIF)?

-Layoffs;
As a result of:
1. Downsizing
2. Financial Problems
3. Structure changes

15

What is a Job Specification?

Requirements for a specific job;
-Possible Requirements:
1. Ability to perform under stress
2. Good telephone manners
3. Interpersonal skills
4. Assertiveness
5. Good judgment related to job activities

16

What is Included in a written Job Specification?

-Payroll title
-Department
-Supervised by
-Job Summary
-Education and/or credentials
-Experience required
-Knowledge/skills
-Physical requirements
-Personal requirements
-References required
-Hours
-Promotion opportunities

17

What is a Job Description?

-Listing of duties related to job or job classification;
-Overview, NOT Specifics;
-May include: “Performs other duties as assigned/needed” ;
-Hiring, firing, training, performance analysis

18

What is induced in a job description?

-Location
-Job summary
-Performance requirements
-Supervision
-Relation to other jobs
-Qualifications =
1. Experience desirable but not required;
2. Education and training (Technical, Formal, On-the-job)

19

What is the purpose of a job description and job specification?

-Legal and contractual
-Human resource planning
-Recruitment and selection
-Training and development
-Job evaluation and performance management
-Organization change and job redesign

20

What are the tasks listed in the job description of a Clinical Dietician?

-Plan, direct, provide, nutritional care
-Skilled nursing patients
-Out-patients
-Nutrition assessments
-Supervise DTR

21

What are the essential job functions of a clinical dietician?

-Develop/implement plan of care
-Correlated w/other members of the Health Care Team
-Evaluate nutritional care
-Provide follow-up continuity of care
-Communicate recommendations thru electronic system
-Assist planning normal & special diet menus
-Compile/develop educational materials
-Provide nutritional orientation/in-service education

22

What are the education/experience requirements for an RD?

-BS or advanced degree
-Completed approved internship
-Licensed in State of Louisiana
-CPR certification
-Prefer at least 2 years as clinical dietitian
-Counseling/educational experience desirable

23

What are the skills of an RD?

-Work independently
-Occasionally work nights to teach classes
-Technology
-Safety equipment
-Food service equipment
-Sitting
-Standing
-Walking
-Climbing Steps
-Lifting 10 lb or less

24

What is a Job Analysis?

-DETAILED description of daily duties
-Very useful in training
-Not required for all positions
-Based on importance of tasks, not on employment position
-Often includes time frames for each activity
-Related to deadlines that must be met

25

What is an Incumbent?

-the person who currently holds the position
-Valuable resource for manager
-Employee input required for successful management → Changes in job description

26

Why is flexibility in staffing needed?

Flexibility in Staffing =
-Eligible candidates
-Budgetary considerations
-Accommodating qualified candidates

27

What is Succession Planning?

-Strategy that ANTICIPATES what jobs will open and prepares others to move into these positions;
-Retirements;
-Promotions

28

What are development of staffing or of an employee?

1. Finding the BASIC TOOLS;
2. Earning TRUST and RESPECT;
3. Matching the “A’s”
4. Gaining CONFIDENCE;
5. GROWTH

29

What is Recruitment?

-The process of finding qualified applicants for open positions in an organization
-Occurs once staffing needs have been set
-May be by word of mouth, or by other more formal approaches
-Can be done by the organization itself or through an advertisement or staffing/recruitment agency

30

What is Advertisement?

A job recruitment method in which the organization has complete control over the content, placement, and time frame
-Internally
-Locally
-Widespread