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Interpersonal Communication > Healthy Climate Creation > Flashcards

Healthy Climate Creation Flashcards

1
Q

Communication climate

A

Emotional atmosphere.

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2
Q

Defensive climate

A

Partners threatened
Destructive comm
Stunted

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3
Q

Supportive climate

A

Feel safe
Constructive comm
Grows

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4
Q

Elements of supportive climate

SUPPORT

A 
SELFLESSNESS
UNCONDITIONAL ACCEPTANCE
PERSONAL BARRIERS
POSITIVE ATTITUDE
OPENESS
RESPECT 
TRUST
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5
Q

Evaluative comm

A 
Judges
Blaming
Labels
Generalisations
Feel attacked
Defensive = Barrier
Stops listening
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6
Q

Descriptive comm

A

Focus on feelings
Describes behaviour & effect
ā€˜Iā€™ messages
Not threatened

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7
Q

Personal barrier defines:

A
  1. How close people can come

2. What is acceptable & unacceptable

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8
Q

Johari Window

A

Luft & Ingham

Self-awareness & disclosure model

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9
Q

Johari window consists of:

A 
OPEN = known by self & others (large = quality relationships)
BLIND = Others know & youre unaware ( linked to self-deception)
HIDDEN = You hide.
UNKNOWN = No one knows
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10
Q

Types of revealers:

A

OVER-REVEALERS = Reveal everything
UNDER-REVEALERS = Reveal nothing
SELECTIVE REVEALERS = Reveal diff info amounts in diff circumstances

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11
Q

Unknown quadrant:

A

SITUATIONAL DISCOVERIES

REFLECTION

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Interpersonal Communication (8 decks)

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