Finals: Chapter 10 DYADIC COMMUNICATION Flashcards Preview

Eng 4: Oral Comm > Finals: Chapter 10 DYADIC COMMUNICATION > Flashcards

Flashcards in Finals: Chapter 10 DYADIC COMMUNICATION Deck (21)
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1
Q

a process of oral communication that involves small groups (two-seven participants as sender or receiver)

A

Dyadic Comm

2
Q

What are the nature of Dyadic Comm, explain

A

Intimacy (shared history)
Immediacy (process takes place now, so feedback is immediate)
Proximity (process is face-to-face)

3
Q

A Conversation is…

A
  1. Interpersonal relationships evolve
  2. Spontaneous
  3. Can take place anywhere
  4. shared history
  5. face-to-face
4
Q

What are the fx of Dyadic Comm?

A

EGECB

  • ESTABLISH self-identity/personal discovery
  • GAIN info
  • ESTABLISH meaningful relationships
  • CHANGE attitudes/behavior
  • BUILDING a context of understanding
5
Q

Nature of Conversation

A
  • involves two active participants
  • has no specific topic or purpose
  • participants have a shared history
  • spontaneous/unplanned
  • flow of message is two-way
  • reception & evaluation of feedback are immeiate
6
Q

How to be a good conversationalist

A
  • awareness of others

- awareness of self

7
Q

another form of dyadic comm involving two active participants in a face-to-face encounter

A

Dialogue

8
Q

How is Dialogue different?

A

it is purposive

it has definite agenda/topic (usually problem solving)

9
Q

Characteristics of a Dialogue

A
  • planned
  • more intimate (problem-solving)
  • requires more self-revelation
  • more orderly than a conversation
10
Q

What is the five-step pattern for a dialogue

A
  1. Greeting and small talk
  2. Introducing the topic
  3. Exchanging and processing of info
  4. Summarizing decisions and clarifying the next step
  5. Formal Closing
11
Q

Characteristics of an Ethical Dialogue

A

AECPES

Authenticity
Empathy
Confirmation
Presentness
Equality
Supportive Climate
12
Q

a dyadic comm involving to parties: the interviewer and interviewee or subject for gathering info

A

Interview

13
Q

Purposes of Interview

A
Press Interview
Performance-appraisal Interview
Counseling Interview
Grievance Interview
Correction Interview
Sales Interview
Exit Interview
Survey Interview
14
Q

gathers info, facts, and data to review a problem

A

pres interview

15
Q

evaluates the job performance of someone for purposes of promotion

A

Performance-Appraisal interview

16
Q

seeks to alter undesirable behavior

A

counseling interview

17
Q

aims to improve or solve problem situations

A

grievance interview

18
Q

identifies unacceptable behavior for the purpose of modifying such behavior

A

correction interview

19
Q

presents a solution to a problem and makes a sale

A

sales interview

20
Q

identifies one’s reasons for leaving or creating goodwill

A

exit interview

21
Q

seeks to gather data to answer some research questios

A

survey interview