Final Exam - Previous Chapters Flashcards Preview

Organizational Behavior > Final Exam - Previous Chapters > Flashcards

Flashcards in Final Exam - Previous Chapters Deck (24)
Loading flashcards...
1

control group

a group that does not receive any experimental manipulation so it can be compared to a treatment gorup

2

generalize

the likelihood that findings in a given study would be found in another setting or study

3

reliability

consistency of measurement

4

validity

the degree to which a measure captures what it intends to measure

5

causation

the act of making something happen

6

diversity

the ways in which people are similar or different from each other.

7

similarity-attraction phenomenon

the tendency to be more attracted to individuals who are similar to us

8

person-organization fit

the degree to which a person’s values, personality, goals, and other characteristics match those of the organization.

9

person-job fit

the degree to which a person’s skill, knowledge, abilities, and other characteristics match the job demands.

10

attitude

our opinions, beliefs, and feelings about aspects of our environment.

11

hygiene factors

factors extrinsic to the job such as company policies, supervision, working conditions, salary, safety, and security on the job. part of the context in which the job was performed, as opposed to the job itself.

12

extinction

the removal of rewards following negative behavior

13

negative reinforcement

removal of unpleasant outcomes once desired behavior is demonstrated

14

job enlargement

expanding the tasks performed by employees to add more variety. By giving employees several different tasks to be performed, as opposed to limiting their activities to a small number of tasks, organizations hope to reduce boredom and monotony as well as utilize human resources more effectively.

15

job enrichment

a job redesign technique that allows workers more control over how they perform their own tasks. This approach allows employees to take on more responsibility over their jobs.

16

MPS = ((Skill Variety + Task Identity + Task Significance) ÷ 3) × Autonomy × Feedback

Know this equation

17

hindrance stressors

stress caused by factors that detract us from our goals and prevent personal growth, such as stress caused by interpersonal conflict, work-life conflict, and daily hassles such as your computer malfunctioning or being cut off in traffic.

18

challenge stressors

demands and circumstances that cause stress but that also promote individual growth, such as high work pressures, high levels of responsibility, or having a lot of (high-quality) work to do.

19

filtering

the distortion or withholding of information to manage a person’s reactions. A gatekeeper (the vice president’s assistant, perhaps) who doesn’t pass along a complete message is filtering.

20

semantics

the meaning of a word or phrase

21

process loss

any aspect of group interaction that inhibits group functioning.

22

virtual teams

teams in which members are not located in the same physical place.

23

assumptions

reflect beliefs about human nature and reality.

24

artifacts

visible, tangible aspects of organizational culture.