Exam 2, Chapter 20 Flashcards Preview

Sociology > Exam 2, Chapter 20 > Flashcards

Flashcards in Exam 2, Chapter 20 Deck (17)
Loading flashcards...
1
Q

What is a formal organization

A

synonymous organization, a group created to pursue definite goals

2
Q

Tactics and procedure are designed and evaluated in terms of effectiveness in achieving goals belongs to formal or informal organization

A

formal organization

3
Q

What is beauracracy

A

components of formal organizations where rules and ranked positions are used to achieve efficiency

4
Q

True or false

Bureaucracy tends to be seen as negative inefficient

A

true

5
Q

What are some characteristics of bureaucracy

A

functional specialization, clear lines of hierarchy and authority, decisions based on rational rules aimed at achieving goals, appointment/promotion of managers based on merit, and expert training of managers

6
Q

What is functional specialization

A

specialize into divisions and specialized tasks (mail worker to desk worker to manager to supervisor to VP)

7
Q

How many people can a supervisor manage? or what is the “effective span of control”

A

no more than 7 people

8
Q

What are some dysfunctions of bureaucracy

A

stifles creativitiy
promote people to their level of incompetence (peter principle)
discriminate against minority
impersonal

9
Q

What is the peter principle

A
Promoting people to their level of imcompetence
Ex: Bo's example in class about being VP but not doing as good as when he was a supervisor
10
Q

What is an oligarchy

A

A bureaucracy rules by a few

11
Q

details of an oligarchy

A

People with organization look to these in position of power for directions
People in power positions work hard to maintain their position of power

12
Q

What are some rational system apporaches

A

focus on goal attainment
Bureaucracy is goal oriented
use reasoned effort to attain goals
They exist to satisfy need in an efficient manner

13
Q

What are some natural system approaches?

A

focus on informal methods of operation

chief, or unwritten, goal is to survive

14
Q

What are some aspects of natural systems

A

goal displacement, goal conflict, and informal relations

15
Q

What is goal displacement

A

when an organization survival is threatened, stated goals may be replaced

16
Q

What is goal conflict

A

the members of an organization may not ascribe to the same goals

17
Q

What is informal relations

A

persons may be able to utilize an informal network to circumvent the chain of command