EMPLOYEE GROWTH AND DEVELOPMENT Flashcards Preview

Enterprise Steve > EMPLOYEE GROWTH AND DEVELOPMENT > Flashcards

Flashcards in EMPLOYEE GROWTH AND DEVELOPMENT Deck (18)
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1
Q

401k

A

Fidelity Investments
Eligible 1st day of 3rd month
Matches 3%
Fidelity.com or 401k.com

2
Q

Medical provider

A

United Healthcare

3
Q

Prescription Drug Coverage provider

A

Express Scripts

4
Q

Dental coverage

A

Delta dental

5
Q

Vision

A

Eye med

6
Q

Life insurance

A

MetLife

7
Q

You drive website provides

A

Info on Benefits, discounts, PTO, etc

8
Q

Sexual harassment

A

Enterprise has zero toleration policy

9
Q

Business ethics committee

A

HR Generalist
Regional Controller
RVP - Henry Hong

10
Q

GROUP BUSINESS ETHICS COMMITTEE

A

General manager- Todd Stockton
HR
Controller

11
Q

Reporting procedures

A

Ethics hotline
Ethics website(ethicslink.com)
Report to member of committee

12
Q

WHAT IS MCLI?

A

Multi cultural leadership initiative-

Mirror communities we do business with

Committed to hiring and promoting to mirror the labor market (not discriminate when hiring or promoting)

13
Q

True or false.

Disabled customers get free additional drivers

A

True

14
Q

How many hours notice do u need to get a specialized vehicle for disability?

A

48 hours

15
Q

True or false.

Disabled customers can only be charged for car class reserved.

A

True.

You have to honor car class reserved rate no matter what

16
Q

What are the 4 CORE AREAS?

A
  • growth
  • profits
  • customer service
  • employee development
17
Q

What are Enterprise’s founding values?

A

Customer service is our way of life

Our doors are always open

Enterprise is a fun and friendly place where teamwork rules

We strengthen our communities one neighborhood at a time

Personal honesty and integrity are the foundation of our success

Our brand is the most important thing we own

We work hard and reward hard work

Great things happen when we listen to our customers and each other

18
Q

What are the 6 CORE COMPETENCIES?

A
Work ethic
Communication
Leadership
Customer service
Sales 
Flexibility