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Flashcards in Delta Deck (21)
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1
Q

Headquarters

A

Atlanta, Georgia

2
Q

IATA

A

DL

3
Q

ICAO

A

DAL

4
Q

Callsign

A

DELTA

5
Q

Founded

A

May 30, 1924; 95 years ago
(as Huff Daland Dusters)
Macon, Georgia, U.S.[1]

6
Q

Commenced operations

A

June 17, 1929

7
Q

Fleet size

A

915 (As of October 2019)

Airbus 350-390

8
Q

Destinations

A

325 (As of 31 March 2019)

9
Q

Company slogan

A

“Keep Climbing”

10
Q

Hubs

A
Atlanta
Boston
Detroit
Los Angeles
Minneapolis/St. Paul
New York–JFK
New York–LaGuardia
Salt Lake City
Seattle/Tacom
11
Q

(Founder)

A

Colett Everman Woolman

12
Q

(CEO)

A

Ed Bastian

13
Q

(President)

A

Glen Hauenstein

14
Q

(E.V.P. & Chief People Officer)

A

Joanne Smith

15
Q

Delta Air Lines, Inc., typically referred to as Delta,

A

one of the major airlines of the United States and a legacy carrier.

It is ranked second among the World’s largest airlines by number of scheduled passengers carried, revenue passenger-kilometers flown, and fleet size

Delta has been named the Most Admired Airline and Overall Most Admired Supplier in The Beat Readers’ Choice Awards.

Delta named a ‘Best Workplace for Women’ for 3rd straight year (ARTICLE)
The honor recognizes Delta’s ongoing diversity and inclusion efforts to achieve gender equality.

Diverse business owners, suppliers honored at 20th annual Star Awards (VIDEO)
The Star Awards honor the contributions of Delta’s top diverse suppliers and recognize minority, women, veteran and LGBTQ-owned businesses and those owned by people with disabilities

Delta certified as Great Place to Work for fourth year in a row (ARTICLE)
The airline earned this credential for a fourth straight year based on ratings provided by Delta employees in anonymous surveys.

Delta named among ‘Best Workplaces for Millennials’ (ARTICLE)
Delta is the only airline among the 100 companies honored, landing the No. 61 spot on the list

Delta’s commitment to service excellence was recognized this week as the airline was named Best Airline Staff in North America at the SkyTrax World Airline Awards

16
Q

Focus cities

A

Cincinnati

Raleigh/Durham

17
Q

Frequent-flyer program

A

SkyMiles

18
Q

Alliance

A

SkyTeam

SkyTeam Cargo

19
Q

Earning our wings (8 weeks)

A

Orientation Day
-Tour (Operations & Customer/Museum)

Becoming the brand

  • Personal Image Consultation
  • Boeing 767 mockup
  • Delta Pilot Presentation

Ready for anything
-Motion Base Simulator
After 2 weeks, emergency management
-Classroom instruction/Aircraft mock up drills

It’s all Fitting Together

  • Inoculation & Consultation
  • Uniform Fitting Sessions

You only have to know everything

  • Medical & First aid
  • Aircraft mock up drills

The wet jet

The finer points

  • Customer service
  • Aircraft mock up drills

Taking a break

Disarming procedures/Door configuration of MD88/90 B717

Operating Experience

Graduation

After 6 months- giving off probation (flight leader /lift event)

20
Q

Talent Card

A

Work Intensity
Urgency
Command

21
Q

Core values

A

honesty, integrity, respect, perseverance, and servant leadership.