Cross cultural Communication Feb 1 Flashcards Preview

3P50 Culture And Diversity > Cross cultural Communication Feb 1 > Flashcards

Flashcards in Cross cultural Communication Feb 1 Deck (10)
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1
Q

RSS

A
  • expected behaviours are learned through observation and participation in RSS (occur everyday over and over again)
  • RSS comprises of person, place, time, activities and interactions
2
Q

What happens when an aspect of RSS is unfamiliar (2)

A

Person may feel discomfort

Selective in attention may occur and cause ppl to dismiss changes

3
Q

How does the nursing experience relate to RSS?

A

Nurses are comfortable interacting with patients who have an understanding about what behaviours are expected

Selective inattention can cause nurses to miss verbal and non verbal cues

4
Q

Context and RSS

A

RSS requires behaviour to be contextualized; that is behaviour has to be analyzed on the basis of who, what, where and why

Contextualizing behaviour allows the nurse to overcome selective inattention and adapt to cultural differences

5
Q

What are the two methods that can help you overcome selective inattention

A

Patient observation and contextualizing

6
Q

What is dual ethnocentrism - definition and three components

A
  • multiple realities, part of every nurse-pt encounter
    1) our professional knowledge - nurse evaluates and responds to pt on the basis of their own values
    2) pt. perspective - evaluating the nurse and the healthcare system
    3) the environment
7
Q

What is the CONFHER model

A
- framework to organize cultural assessment questions 
Communication
Orientation 
nutrition 
Family
Health beliefs
Education 
Religion
8
Q

Linear vs circular pattern

A

Linear - family/friends, biomedical, traditional ie. Spiritualists, priests
Circular - biomedical, traditional, then back to biomedical

9
Q

Why may migrant farmers resort to the medical system late (3)

A
  • need to work to support their families
  • limited access to healthcare services
  • rely on time honoured alternative treatments that have been passed down
10
Q

What is the LEARN model

A

Listen with sympathy and understanding of the patient’s perception of the problem
Explain your perception
Acknowledge and discuss differences and similarities
Recommend treatments
Negotiate treatments