Flashcards in Company Officer Ch 4 Deck (32)
The "Father of Professional Management"
The five discrete components of management?
Time frame for short term planning?
Time frame for mid range planning?
Time frame for long term planning?
Breaking down large tasks into manageable activities?
Exercising your delegated authority to get things done.
Putting various functions together into a smooth and well operating organization.
Monitoring our progress
When the manager only gets involved when something unusual occurs.
Management by exception
Who invented Management by Objectives?
Who invented Theory X and Theory Y?
People dislike work and only work for money is what theory?
People want to feel important and want to be recognized is what Theory?
People want to contribute and be a part of the process, and people represent unlimited potential is what theory?
Who's ideas were used by the Japanese in their manufacturing processes?
Who is credited with the ideas behind TQM?
Who wrote the One Minute Manager?
Who publishes the Fire Suppression Rating Scale?
The Fire Suppression Rating Scale evaluates what three areas?
receiving and handling of alarms
How often is the ISO Fire Suppression Rating Scale evaluated?
ISO rating 1-8 indicates what factors are present?
FD is present
engine within 5 miles
hydrant/supply within 1000 ft
What differentiates a class 9 vs a 1-8 rating?
Lack of water supply
What % of total Fire Suppression Rating Scale does the handling of fire alarms account for?
What % of the total Fire Suppression Rating Scale do the FD resources account for?
What % of the total Fire Suppression Rating Scale does the community water supply account for?
NFPA Standard for the Organization and Deployment of Fire Suppression Operations, EMS Ops, and Special Ops to the public by career dept's?
NFPA Standard for the Organization and Deployment of Fire Suppression Operations, EMS Ops, and Special Ops to the public by volunteer dept's?
A manager in one department being able to communicate with a manager in another department without going up and back down the chain of command is referred to as what?