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Interpersonal Communication > Communication Process > Flashcards

Communication Process Flashcards

1
Q

Interpersonal communication

A

Functional, dynamic & transactional process
Create & share meaning
Sending verbal & nonverbal messages

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2
Q

Communication event

A

Episode

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3
Q

Sender

A

Initiator
Encodes messages using cognitive process.
Meaning in person transformed.
Gives feedback.

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4
Q

Receiver

A

Decodes message.

Gives feedback.

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5
Q

Symbols

A

Specific ideas understood by group.

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6
Q

Code system

A

System of symbols.

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7
Q

Credibility categories

A 
Initial = Attitude before comm
Transactional = Perceptions during episode
End = After episode ends
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8
Q

Message

A

Form of stimuli to which a receiver can react

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9
Q

Encoding

A

Transforming thoughts & feelings into messages

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10
Q

Decoding

A

Interpreting & understanding messages

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11
Q

Verbal message

A

Spoken communication
Intentional = Use language to assist comm
Unintentional = Said without meaning to

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12
Q

Nonverbal message

A

Without using words
OR Sent in addition to words
Intentional = Control over & planned
Unintentional = No control

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13
Q

Channel

A

Link between sender and receiver
Route/pathway
Through sensory channels
Aware of when cut off

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14
Q

Medium

A

Physical means by which message transmitted

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15
Q

Noise

A

Distorts/interferes with message

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16
Q

Noise categories

A

Internal (Psychological) = Thoughts, feelings, attitudes etc
External (Physical) = Physical noise
Semantic = Not understood

17
Q

Feedback

A

Response to message received in exchange for message sent

18
Q

Types of feedback (PVEINN)

A 
Positive
Verbal
External
Internal
Negative
Nonverbal
19
Q

Context dimensions

A 
Physical = Concrete env & env conditions
Psychological = Moods & feelings person brings
Social = Nature of relationship
Historical = History between participants based on previous experiences.
Cultural = Values, attitudes, beliefs that influence behaviour
20
Q

Systems approach to communication

A

People making up society = Social system
Held together by relationships
Each system has different qualities
Systems exist within env & are influenced by surroundings

21
Q

Systems approach consists of: (OFEESHH)

A

Openess = Interaction between system & env.
Function = Members have different functions.
Evolution = Change over time
Entropy & equilibrium
ENTROPY = Systems tendency to disintegrate
EQUILIBRIUM = Maintain balance
Structure = Way components of system are arranged.
Holism = How parts of system work together.
Hierarchical organisation = Systems embedded within one another.

Interpersonal Communication (8 decks)

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