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Flashcards in Chp 6 Deck (13)
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1
Q

The official way a system works as described in organizational documentation is?

A

Formal System

2
Q

The way a system actually works is an?

A

Informal System

3
Q

What is a Joint Application Design

A

A structured process in which users, managers, and analysts work together for several days in a series of intensive meetings to specify or review system requirements

4
Q

The trained individual who plans and leads Joint Application Design sessions is a

A

JAD session Leader

5
Q

Who is the person who makes detailed notes of the happenings at a Joint Application Design session?

A

Scribe

6
Q

What is Prototyping?

A

an iterative process of systems development in which requirements are converted to a working system that is continually revised through organized user collaboration

7
Q

How is Evolutionary prototyping different to throwaway prototyping?

A

Evolutionary, You begin by modeling parts of the target system and, if the prototyping process is successful, you evolve the rest of the system from those parts; throwaway does not preserve the prototype, there is never an intention to convert prototype into a working system

8
Q

The search for and implementation of radical change in business processes to achieve breakthrough improvements in products and services is?

A

Business Process reengineering (BPR)

9
Q

What is Key Business processes?

A

the structured, measured set of activities designed to produce a specific output for a particular customer or market

10
Q

Technologies that enable the breaking of long-held business rules that inhibit organizations from making radical business changes is known as?

A

Disruptive Technologies

11
Q

What are close-ended questions?

A

Questions in interviews that ask those responding to choose from among a set of specified responses

12
Q

What are open-ended questions?

A

Questions in interviews that have no pre-specified answers

13
Q

Nominal Group Technique

A

facilitated process that supports idea generation by groups