Chp 3 Flashcards Preview

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Flashcards in Chp 3 Deck (8)
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1
Q

What are the keys to successful partnerships/relationships?

A

Building trust
shared vision/objectives
personal relationships
mutual benefits/needs (win-win)

2
Q

What is Supplier Performance Metrics?

A

SSQDC

Safety, Sustainability, Quality, Delivery, Cost

3
Q

What are the 2 Supplier Certification?

A

ISO 9000 and ISO 14000

4
Q

What is ISO 9000 and who seek it most?

A

management and external quality standards>

companies wanting to sell in global market

5
Q

What is ISO 14000

A

family of standards of environmental management:

6
Q

What are the 4 key points to Supplier Recognition Programs?

A

reinforces performance of suppliers
encourages improvement with all suppliers
builds trust and collaboration b/w companies
establishes best practices

7
Q

What is Supplier Relationship Management

A

extension of procurement process include automation of routine transaction, integration w/ finance n product, visibility of info n process flows, consolidation of info…

8
Q

What is the main idea behind Corporate Social Responsibility?

A

Practice of business ethics