Chapter Ten.2 Flashcards Preview

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Flashcards in Chapter Ten.2 Deck (6)
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1
Q

What are the four phases in group interaction ?

A

Emergence
Orientation
Reinforcement
Conflict

2
Q

Group communication typically involves interactions among a minimum of how many individual in face to face situations ?

A

3

3
Q

In terms of the operation of a “grapevine” as a form of communication, what type of grapevine communication involves the scenario A tells B, who tells C, who tells D ?

A

Single strand

4
Q

What is considered a problem with advances in electronic communication?

A

Makes it difficult to build a strong culture.
Makes is difficult to develop solid working relationships.
Allows for new avenues for dysfunctional employee behavior

5
Q

During what phase of group interaction do group members comment on the negative aspect of the group and its problem-solving ability.

A

The orientation phase

6
Q

what contributes to generational difference in formal and informal styles of communication ?

A

Generational lingo
Creeping computerese
What is said is not always what is herd.