Chapter Fifteen.1 Flashcards Preview

Police Administration 9th Addition > Chapter Fifteen.1 > Flashcards

Flashcards in Chapter Fifteen.1 Deck (14)
Loading flashcards...
1
Q

In the 1990’s Many police departments changed their vehicles pursuit policies to make them more restrictive as a result of numerous lawsuits. This dramatic change from one set of rules to another is called a?

A

Paradigm shift

2
Q

The following are considered to be change agents ?

A

The police chief
Persons designated by the police chief
Professional consultants hired from outside agency

3
Q

The following are accurate statements are accurate with regard to the organizational development (OD) methodology.

A

It focuses on the whole system

4
Q

The concept of Organizational Development is grounded largely in ?

A

Behavioral science

5
Q

What is the argument in favor of internal change agent s ?

A

They have a working knowledge of the formal and informal organization

6
Q

A key motivator in the unfreezing phase of change is?

A

A feeling of discomfort with old behavior

7
Q

The causes of resistance to change in police agencies ?

A

May be rooted in a past experience or past reinforcement history of those facing change

8
Q

The following is true concerning directed change, it is ?

A

Department wide

9
Q

There are several conditions that indicate contemplated change should not be made like ?

A

The skills needed to carry out the change of those conditions.
Too much change is underway
An appropriately experience external change agent is not available.

10
Q

The heart of unfreezing is making people be receptive to ?

A

Change.

11
Q

The following might be useful during the assessment step in the traditional action research model.

A

Surveys of personnel
Review of disciplinary records
Training records

12
Q

The following is an argument commonly made for involving rank and file officers in the decision making process ?

A

It heightens moral
It develops democratic skills and habits
It makes for better decisions

13
Q

Which model regarding change examines the influence of officers ascribed and achieved status attributes ?

A

Life experience model

14
Q

The following is a recommendation that can help managers seize opportunities for change in their departments ?

A

Have flexibility in priorities
Seize opportunities for change
Create publicity concerning police problems