Chapter 9 Flashcards Preview

Human Resource Management - MGT501 > Chapter 9 > Flashcards

Flashcards in Chapter 9 Deck (13)
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1
Q

What are 5 HRM functions

A
  1. Staffing
  2. Human resource development
  3. Compensation and benefits
  4. Safety and health
  5. Employee & labor relations
2
Q

What are functions of planning and selection

A
  • Forecasting and planning
  • Job analysis and description
  • Recruitment and screening
  • Testing and interviewing
3
Q

What is screening

A

Short listing

4
Q

What is HRIS

A

Human resource information system is used to make decisions about human resources. This is responsibility of HR department.

5
Q

What are functions of measuring performance and employee development

A
  • Performance appraisal
  • Analyze training needs
  • Training programs
  • Evaluating program effectiveness
  • Career counseling and development
6
Q

What is collective bargaining

A

When union/group deal with management for some purpose is called collective bargaining. It is also important HR function.

7
Q

What are functions of uncovering and resolving employee problems

A
  • Accessing employee stress

- Employee motivation systems

8
Q

What are EAP’s

A

(EAP)Employee assistance programs

9
Q

How HR works in small, medium and large size organization

A

In small one person perform different management including HR. In medium HR manage itself is a HR department and in large organization there is proper HR department.

10
Q

What are 3 areas of connection between HR manager and operations manager

A
  1. Specific services
  2. Advice
  3. Coordination
11
Q

What influence the practices of HR

A
  • External/macro level influences

- Internal/micro level influences

12
Q

What are External/macro level influences on HR

A
Economy state
Competition for product and labor market 
Government laws, rules
Characteristics of labor force
Technology
13
Q

What are Internal/micro level influences

A

Unions
Characteristics of HR activities
Attitude of managers