Chapter 9

Question 0

FOPP CH9:

Your goal should be to lead not be the boss. Leaders can only be effective to the extent that others are willing to accept leadership. This is often called____________.

Answer 0

followership

Question 1

FOPP CH9:

Complex process by which a person influences others to accomplish a mission, task, or objective and directs the organization in a way tht makes it more cohesive and coherent.

Answer 1

Leadership

Question 2

FOPP CH9:

What are the three styles of leadership?

Answer 2

Autocratic - iron hand, when the officer needs to maintain high control
high risk, or emergency; or immediate corrective action

Democratic - consultive approach, uses group to come up with
solutions. Low risk emergencies, developing IAP’s

Laissez-faire - Free reign style. Moves the decision making from the
officer to the FF’s. Routine duties with little hazard.

Question 3

FOPP CH9:

What theory suggests that behavior is a function of its consequences?

Answer 3

Reinforcement theory

Question 4

FOPP CH9:

What are the four types of reinforcers?

Answer 4

Positive reinforcement - giving a reward for good behavior
Negative reinforcement - removing an undesirable consequence of
good behavior
Extinction - ignoring bad behavior
Punishment - punishing bad behavior

Question 5

FOPP CH9:

This theory, described by Fredrick Herzberg, says motivation factors are the individuals internally determined motivators, such as the desire for recognition, achievement, responsibility, and advancement.

Answer 5

Motivation-Hygiene Theory

Question 6

FOPP CH9:

The Goal Setting Theory: relies on the natural _____________ of people, the setting of specific goals that will increase preformance, goals must be _________ but attainable.

Answer 6

competitiveness, difficult