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Flashcards in Chapter 7 Deck (12)
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1

What is the base of attitude

Values

2

What is attitude

An attitude is a mental stage of readiness exerting a specific influence on a person's response to others.

3

What are 3 components of attitude

- Cognitive (thinking)
- Affective (feeling)
- Behavioral (doing)

4

What are 3 types of attitudes on work place

- Job satisfaction
- Job involvement
- Organizational commitment

5

Define job satisfaction attitude

Individual general attitude towards his job

6

Define job involvement attitude

A person perceive this performance level important to self-worth

7

Define organizational commitment attitude

A state in which a person identifies organizational goals and wishes to maintain membership in organization.

8

What is organization citizenship

Owning the organization

9

Does job satisfaction connected with job security

Yes

10

Does job satisfaction connected with OCB (organization citizenship behavior)

Yes

11

What are the barriers to change the attitude

- Prior commitments
- Insufficient information

12

What is personality

Personality refers to a relatively stable set of feelings and behaviors that have been significantly formed by genetic and environmental factor