Chapter 6: Management Skills of Leadership and Motivation Flashcards
define leadership
the ability to influence people in certain directions
what are the three types of leader
autocratic
democratic
laissez-faire
define autocratic
do not like sharing authority and prefer to make all the decision
give 2 advantages and 2 disadvantges to autocratic leaders
decisions are made quick and work gets done the way manager wants
stress for manager and workers de-motivated
Define democratic
willing to delegate power
define delegate and give two advantages and disadvantages
delegation is giving authority to carry out tasks to others
advantages include managers have more time and less stress
disadvantages are that the staff could undermine manager or be unable to cope
give 2 advanatges and 2 disadvantages to democratic leaders
good for industrial relations and promotes staff initiavtive
however
slower decision making and quality of decisions can be poor
define laissez faire
giving staff general aims and a deadline in which to complete
give two advantages and two disadvantages to laissez faire
speedy decsions and motivates staff
no supervision can lead to poor quality or not done on time
define motivation
the ability to get people to work hard
what is maslows theory of motivation
a set of needs that each worker must fulfill in order 1-5
what are the 5 stages of maslows theory of motivation
physical safety social self esteem self actualisation
how does maslows theory change when applied to people at worl
pay contract of employment teamwork praise/job title challenging work you enjoy
what are theory x managers
people dislike work and must be forced into it
what are theory y managers
people given right conditions will enjoy work and work hard.
