Chapter 6: Administrative Functions Flashcards Preview

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Flashcards in Chapter 6: Administrative Functions Deck (14)
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1

Fire and emergency services organizations have two main types of customers.

Internal customers
External customers

2

___ is a broad term that incorporates all programs that protect the public using protection, prevention, and education.

Community risk reduction (CRR)

3

And emergency services, it is impossible to create an___for every situation that may be encountered.

SOP

4

Every fire and emergency services organization has a budget. In this manual budgets include both expected revenue sources and proposed expenditures such as.

Personal pay
Apparatus
Insurance
Benefits
Materials
Facilities
Utilities

5

The revenues that fund the organizations budget may come from different sources. Common revenue sources include.

Taxis
Fees
Fundraising events
Private and corporate donations
Government subsidies in grants
Cost recovery

6

Public organizations use two types of budgets.

Capital budget
Operating budget

7

A________________includes projected major purchases - items that cost more than a specific amount of money and are expected to last more than one year (usually 3 or more years)

Capital budget

8

An organizations ___________ is used to pay for the recurring expenses of day to day operations.

Operating budget

9

What are the six major steps in the budget process?

Plan
Prepare
Implement
Monitor
Evaluate
Revise

10

A budget may have to be revised on the budget cycle. Reasons for revision include the following

Decrease in revenue
Increase in operating costs
Increase in service requirements

11

Personal records include the following categories of information

Training
Performance
Attendance
Hazardous materials or biological/medical exposures
Medical history

12

Reactive maintenance or repairs that I performed after break down or mechanical failure.

Corrective maintenance

13

A doctrine holding individuals responsible, ethically, for actions they may take, or do not take (omissions), with foreseen results..

Acts or omissions

14

The inclusion of people of different races or cultures in a group or organization.

Diversity