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49. Which of the following is not a process commonly considered in making products or delivering services? A. continuousB. batchC. repetitiveD. job shopE. subcontracting

E. subcontracting

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50. The type of processing system which is used for highly standardized products is: A. continuousB. intermittentC. projectD. batch E. unit

A. continuous

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51. Cellular layout is a term associated with: A. wireless telecommunicationB. part familiesC. functional (or process) layoutsD. assembly lines E. job shops

B. part families

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52. The substitution of machinery that has sensing and control devices for human labor is best described by the term:A. automationB. feedback controlC. computer-aided manufacturingD. computer-integrated manufacturing E. flexible manufacturing system

A. automation

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53. Computer-aided manufacturing (CAM) refers to the use of computers in: A. product designB. decision makingC. data analysisD. quality control E. process control

E. process control

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54. A group of machines including supervisory computer control, automatic material handling, and possibly robots is called:A. computer aided designB. a manufacturing cellC. computer-aided manufacturingD. computer-integrated manufacturing E. a flexible manufacturing system

E. a flexible manufacturing system

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55. In which type of operations are you likely to see, at most, only minor variations in the product or service being produced using the same process and the same equipment?A. a projectB. a job shopC. repetitive production D. batch processingE. continuous production

C. repetitive production

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56. The process of assigning tasks to workstations in such a way that the workstations have approximately equal time requirements is called:A. fair employment practicesB. idle time analysisC. line balancingD. cycle time optimization E. none of the above

C. line balancing

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57. An operations strategy for process selection should recognize that: A. process selection seldom requires technical expertiseB. engineering "white elephants" are uncommonC. there is little need to manage technologyD. flexibility is not always the best choiceE. most technical skills can be contracted out to consultants

D. flexibility is not always the best choice

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58. Layout planning is required because of: (I) Efficient operations(II) Accidents or safety hazards(III) New products or services(IV) Morale problems A. I and IIB. II and IVC. I and IIID. II, III, and IV E. I, II, III, and IV

D. II, III, and IV

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59. The advantages of automation include:(I) Reduced output variability.(II) Reduced variable costs.(III) Machines don't strike or file grievances.(IV) Machines are always less expensive than human labor. A. I and IVB. II and III C. I, II, and III D. I and IIIE. II and IV

C. I, II, and III

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60. The benefits of flexible manufacturing systems (FMS) include: A. reduced labor costsB. higher flexibility than automationC. quick changeover from part to partD. significantly lower unit costs E. all of the above

D. significantly lower unit costs

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61. Which type of processing system tends to produce the most product variety? A. AssemblyB. Job-ShopC. BatchD. Continuous E. Project

B. Job-Shop

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62. In which type of processing system would gasoline be produced from crude oil? A. Job ShopB. BatchC. AssemblyD. Continuous E. Project

D. Continuous

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63. Which of the following is not a characteristic of layout decisions in system design? A. substantial investment of both money and effortB. long-term commitmentC. significant impact on short-term efficiencyD. usually well-received by operative personnel E. all of the above

D. usually well-received by operative personnel

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64. An example of automated services is A. on-line bankingB. build your own pizzaC. haircutsD. massage parlorsE. all are examples of automated services

A. on-line banking

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65. Which one of the following is not common to product layouts? A. a high rate of outputB. specialization of laborC. low unit costsD. ability to adjust to changes in demand E. all are common

D. ability to adjust to changes in demand

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66. Which one of the following is not considered an important factor in service layout design? A. cost minimization and product flowB. frequency of ordersC. customer attitude and imageD. all are important E. none are important

A. cost minimization and product flow

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67. The type of layout which features departments or other functional groupings in which similar activities are performed is:A. processB. productC. fixed-position D. massE. unit

A. process

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68. Which of the following is not true about process layouts when they are compared to product layouts? A. higher in-process inventoriesB. lower span of supervisionC. lower rates of outputD. more involved cost accounting E. lower unit costs

E. lower unit costs

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69. The type of layout in which workers, materials, and equipment are moved to the product as needed is: A. processB. productC. fixed-positionD. batch E. mass

C. fixed-position

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70. The grouping of equipment by the operations needed to perform similar work for part families is: A. product layoutB. cellular manufacturing layoutC. functional layoutD. fixed-position layout E. process layout

B. cellular manufacturing layout

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71. Which term is most closely associated with cellular manufacturing? A. part familiesB. assembly lineC. roboticsD. CAD E. CAM

A. part families

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72. Laser technology used in surgical procedures is an example of technological advances in: A. ProductB. ServiceC. ProcessD. InformationE. Reverse Engineering

C. Process

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73. Product profiling links key product or service requirements to: A. Market conditionsB. Order sizesC. Pricing strategiesD. Schedule changes E. Process capabilities

E. Process capabilities

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74. Layout design has many objectives, one of which is ______. A. reduce bottlenecksB. move materials and workers simultaneouslyC. use workers and space efficientlyD. hold material handling costs to 27% or less E. install computer terminals every 500 feet

C. use workers and space efficiently

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75. Which phrase most closely describes flexible manufacturing systems? A. a variation of CADB. a more fully automated version of cellular manufacturingC. manufacturing resource planningD. a process layout with a manufacturing overlayE. an approach that allows workers to begin work at a time of their choosing

B. a more fully automated version of cellular manufacturing

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76. A service organization (for example, a hospital) is likely to use a ________ layout because of variability in customer processing requirements.A. projectB. processC. flowD. assemblyE. non-repetitive

B. process

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77. In a product layout, the task of deciding how to assign work to specific stations is referred to as: A. process balancingB. task allocationC. line balancingD. work allocation E. station balancing

C. line balancing

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78. The minimum possible cycle time in a product layout is determined by the: A. longest task timeB. shortest task timeC. average task timeD. total task timeE. none of the above

A. longest task time