best personality predictor of academic performance
openness
best predictor for supervisor performance
conscientiousness
best predictor of disciplinary problems
emotional stability
peculiar personality types that do not necessarily lead to a clinically impaired function, but may affect daily functioning in such ways that they deserve further attention
Aberrant personality types
employees that scored high in these personality types are more likely to engage in counterproductive work performance
Narcissism and Machiavellianism
confirming the accuracy of resume information
reference check
expression or opinion regarding an applicant’s ability, work habits characteristics, and potential future success
reference
a letter expressing an opinion regarding an applicant’s ability, work habits characteristics, and potential future success
letter of recommendation
good predictor of job performance, training performance, promotions, salary, graduate school performance
student’s GPA
a job analysis method in which the applicant perform actual job-related task
work sample
the use of multiple assessment methods that allow multiple assessors to actually observe applicants perform simulated job tasks
assessment centers
considerations when predicting performance using applicant’s prior performance
- relatedness of the experience to the job
- the amount of experience
- level of job performance demonstrated previous experience
process of conducting biodata selection performance
- file approach
- questionnaire approach
- appropriate criterion is chosen
- split employees into two criterion group ( high criterion and low criterion)
problems using biodata
- large sample size needed
- impractical when dealing with small companies
- reduced validity in sample used
2 categories of personality inventories based on their intended purpose
- Tests of Normal Personality
2. Tests of Psychopathology
tell an employer the probability that an applicant would steal money or merchandise
integrity tests
provide test takers a series of statement and ask the respondent the reason that best explains or justifies each of the statements. The reason/explanation selected tend to mirror aggressive beliefs of the respondent
Conditional Reasoning Test
usage of this selection method is based on the premise that people who owe money might be more likely to steal or accept bribes and employees with good credit are more responsible and conscientious
credit history
a meta-analyses found that employees whose interest matched the nature of their job were more satisfied that those who did not
interest inventories
ways of predicting performance limitations due to physical or medical condition
- drug testing
- psychological exams
- medical exams
the applicants believed that the following are the most job related employee selection method:
work samples or simulations, interviews, and resumes
the applicants believed that the following are the least job related employee selection method, thus more susceptible to a legal challenge
graphology, integrity tests, and personality tests
employee selection methods that has the lowest adverse impact
integrity tests, references, personality inventories
employee selection methods that has the highest adverse impact
cognitive ability and GPA
rejected applicants should be treated nicely because
because rejected applicants are potential customers and applicants for other job openings
characterized by the use of multiple assessment methods that allow multiple assessors to actually observe the applicants perform in simulated job tasks
Assessment Centers
For scoring biodata on which the percentage of unsuccessful employees particular respond Is subtracted from the percentage of successful employees responding in the same way
vertical percentage method
tests that are based on the premise that a person’s attitudes of theft as well as his previous theft behavior will accurately predict his future honesty
overt integrity tests
two types of integrity tests
- overt integrity tests
2. personality-based integrity tests
the amount of goods lost by an organization as a result of breakage, theft, or other loss
shrinkage
personality-based integrity tests
a type of personality test that measures personality traits thought to be related to antisocial behavior
aggressive individuals tend to believe that
■ most people have harmful intentions behind their behavior
■ it is important to show strength or dominance im social interactions
■ it is important to retaliate when wronged rather than maintain a relationship
■ powerful people will victimize less powerful individuals
■ evil people deserve to have bad things happen to them
■social customs restrict free will and should be ignored
if an organization hires an applicant without checking his references and background and he later commits a crime while employed in the organization, the organization may be found liable for
negligent hiring
problems with using references and letter of recommendation
■ leniency- applicants choose their own references, confidentiality concerns, and fear of legal ramifications
■ the person writing the letter often does not know the applicant well
■ Lack of reliability or agreement among the people providing the reference
■ Extraneous factors
relationship of high level of education individual to their performance, organizational behavior, and attendance
■ higher performance
■ more likely to engage in organizational citizenship behavior
■ less likely to engage in on-the-job substance abuse
■ less likely to be absent
job knowledge tests
designed to measure how much a person knows about a job
tap the extent to which an applicant can learn or perform a job related skill
ability tests
two most common cognitive ability tests used in the industry
■ Wonderlic Personnel Test
■ Sienna Reasoning test
the developers of this test theorized that the large race differences in scores on traditional cognitive ability tests were due to the knowledge needed to understand the questions rather than the actual ability to learn or process information
Sienna Reasoning Test
Four standards to consider for each potential item to make a biodata
- the item must deal with events under a person’s control
- the item must be job related
- The answer to the item must be verifiable
- The item must not invade an applicant’s privacy
commonly used objective personality tests
■ MMPI-2
■ Millon Clinical Multiaxial Inventory
■ Personality Assessment Inventory