Chapter 44, Recruitment, selection and training Flashcards Preview

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Flashcards in Chapter 44, Recruitment, selection and training Deck (10)
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1
Q

Job description

A

sets out the job requirements. includes

- description of duties

2
Q

Person specification

A

the ideal characteristic s of the person to undertake the job

  • qualifications
  • previous experience
  • ability to work in a team
  • flexibility
3
Q

Benefits of recruiting internally

A
  • quicker
  • cheap
  • less training needed
  • familiar with staff already
  • promotion increases motivation
4
Q

Benefits of recruiting externally

A
  • new ideas
  • a larger field of applicants
  • less resentment
5
Q

ISO

A

an internationally accepted standard for quality. it ensures that businesses have effective processes and effective employees so that they can deliver an effective product

6
Q

Induction training

A

should include

  • disciplinary procedure
  • meeting colleagues
  • meeting managers
  • health and safety
  • basic rules
  • expectations for the job
  • salary/wages
  • tour
7
Q

On the Job training

A
  • much cheaper
  • can be tailored specifically to the business
  • can be classed as low quality
8
Q

Off the job training

A
  • away from the workplace can be seen as a perk
  • opportunity to spend time with colleagues
  • high quality
  • expensive
9
Q

Other training methods

A
  • watching and doing
  • Apprenticeships
  • e-learning
  • Courses
  • Academic training
  • Vocational training
10
Q

Training needs analysis

A

The evaluation of the need for training. The following factors should be considered

  • aims and objectives
  • who is trained and how
  • external or internal
  • cost
  • number of people in need of training