Chapter 4: Non- Verbal Communication Flashcards

1
Q

The process of signaling meaning through behavior other than words

A

Nonverbal communication

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2
Q

Words and actions don’t match, and nonverbal behaviors are more likely to be believed than verbal ones

A

Channel discrepancy

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3
Q

Mirroring the verbal message

A

Repeating

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4
Q

Reinforcing the verbal message

A

Complementing

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5
Q

Emphasizing a part of the verbal message

A

Accenting

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6
Q

Replacing words

A

Substituting

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7
Q

Conveying the opposite of your verbal message

A

Contradicting

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8
Q

Feeling of closeness

A

Immediacy

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9
Q

When you attempt to use nonverbal behaviors to convince others of something that is false

A

Deception

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10
Q

The weight gestures and body movements in various messages

A

Kinesics

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11
Q

Movements with direct verbal translation a specific group or culture

A

Emblems

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12
Q

Visually reinforcing behaviors

A

Illustrators

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13
Q

Interaction management cues

A

Regulators

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14
Q

Unconscious release of barley tension

A

Adapters

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15
Q

Indications of a motion

A

Affect displays

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16
Q

Facial management technique whereby we were placed an expression of true feeling with one appropriate for a given interaction

A

Masking

17
Q

The study of the use of the eyes and communication setting

A

Oculesics

18
Q

How we pause, the speed and volume of our speech, in the inflections we use our vocalized nonverbal messages

A

Paralanguage

19
Q

Local variation that gives prominence to certain words or syllables

A

Pitch

20
Q

Local modulation that expresses feelings of moods

A

Town

21
Q

How loud or soft words are spoken

A

Volume

22
Q

Paralanguage stick to use that give information about the speakers emotional or physical state, such as laughing, crying, or sign

A

Vocalizations

23
Q

Vocalizations that signal vocally but nonverbally that you do or don’t want to talk

A

Back – channel cues

24
Q

The way we use and communicate with space

A

Proximics

25
Q

Excess Ariz used for decoration and identification

A

Artifacts

26
Q

The cleaning of an area, with or without legal basis, by regular occupation of the area

A

Territoriality

27
Q

The perception of and use of time and nonverbal communication

A

Chronemics

28
Q

The use of touch to send messages

A

Haptics

29
Q

This type of cultures are more likely to communicate through touch

A

Contact cultures

30
Q

These type of cultures may tend to avoid touch

A

Noncontact cultures

31
Q

The physical space that affects our nonverbal communication

A

Public – private dimension

32
Q

This dimension is more physiological

A

Informal – formal dimension