Chapter 4: Employee Selection: Recruiting and Interviewing Flashcards Preview

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Flashcards in Chapter 4: Employee Selection: Recruiting and Interviewing Deck (20)
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1
Q

attracting people with the right qualifications to apply for the job

A

Recruitment

2
Q

external recruitment

A

recruiting new employees to the organization

3
Q

internal recruitment

A

transferring or promoting an employee with an organization

4
Q

two types of internal recruitment

A
  1. Career progression promotions

2. competitive promotions

5
Q

point-of-purchase methods

A

placing ads where customers or current employees are likely to see them

6
Q

recruitment process that involve giving an applicant an honest assessment of a job

A

Realistic Job Previews

7
Q

recruitment process that involve giving an applicant an honest assessment of a job

A

Realistic Job Previews

8
Q

lowers applicant’s expectation about work in general

A

Expectation-Lowering Procedures

9
Q

Factors in effective employee selection techniques

A
  1. valid
  2. reduce legal challenge
  3. cost-effective
10
Q

problems using unstructured interviews

A
Poor intuitive ability
Lack of job relatedness
Primacy effects or first impressions
Contrast effects
Non-verbal cues
Interviewee-interviewer similarities
Negative information bias
Interviewee's appearance
11
Q

Basic steps in creating structured interview

A
  1. determining the KSAO

2. creating interview questions

12
Q

Six types of interview questions

A
  1. clarifiers
  2. disqualifiers
  3. skill-level determiners
  4. past-focused questions
  5. future-focused questions
  6. organizational fit questions
13
Q

ways to create scoring key for interview answers

A
  1. Right or wrong
  2. Typical Answer Approach
  3. Key-issue approach
14
Q

recruitment ads that instructs the applicants to send their resumes to a box at the newspaper, neither the name nor the address of the company is provided

A

blind box

15
Q

the finding of this preferential reference hiring recruitment method is explained by social psychologists by indicating that our friends tend to be similar similar to us in characteristics such as personality, values, and interests

A

findings that suggests that employees referred by successful employees and longer tenure than did employees who had been referred by unsuccessful employees

16
Q

methods to evaluate the effectiveness of recruitment strategies

A
  1. number of applicants per recruitment strategy
  2. cost per applicant (number of applicants/recruitment technique cost
  3. cost per qualified applicant
  4. number of successful employees per recruitment strategy
  5. number of minority and women that applied and were hired
17
Q

three factors of interview

A
  1. structure
  2. style
  3. medium
18
Q

types of resume

A
  1. chronological resume
  2. functional resume
    3, psychological resume
19
Q

averaging versus adding model

A

resume impression formation which implies that activity quality is more important than quantity

20
Q

people providing references are granted the right to express their opinion provided they believe what they say is true and have reasonable grounds for this belief

A

conditional privilege