Chapter 4 - Definitions Flashcards Preview

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Flashcards in Chapter 4 - Definitions Deck (18)
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1
Q

What is a human resource manager?

A

coordinates all the activities involved in acquiring, developing, maintaining and terminating employees from organisation’s human resources

2
Q

What is human resource management?

A

the effective management of the formal relationship between the employer and employees

3
Q

What are conditions of employment?

A

refer to what an employer has agreed to give the employee in return for the employee’s work including what jobs are required, wages, hours and leave entitlements

4
Q

What are flexible working conditions?

A

conditions that allow employees to balance work and family responsibilities more effectively

5
Q

What is a work-life balance

A

about achieving the right amount of time for work and for personal or family life

6
Q

What is occupational health and safety?

A

refers to the responsibility the employer has to ensure the workplace is safe for employees and that steps are taken to minimise harm

7
Q

What is job security?

A

the belief that the employee will not lose their job

8
Q

What is motivation?

A

refers to the individual, internal process that directs, energises and sustains a person’s behaviour

9
Q

What is Maslow’s hierarchy of need theory?

A

Based on a sequence of human needs that people will seek to satisfy in the order of their importance

10
Q

What is Herzberg’s motivation-hygiene theory?

A

the idea that satisfaction and dissatisfaction are caused by separate sets of factors

11
Q

What is Locke’s goal setting theory?

A

the idea that employees are motivated by challenging but not overwhelming, specific and clear goals as well as appropriate feedback regarding their achievement

12
Q

What is ethical management?

A

refers to the process of abiding by moral standards and doing the ‘right’ thing in the interests of all stakeholders

13
Q

What is social responsibility?

A

the obligations a business has over and above its legal responsibilities to the wellbeing of employees, stakeholders, the community and the environment

14
Q

What is an employer of choice?

A

attracts, motivates and holds on to highly talented workers

15
Q

What is industrial democracy?

A

the move towards increasing the influence of employees in decisions affecting their organisation and their jobs

16
Q

What is workplace diversity?

A

the differences between employees in an organisation (race, gender, age, personality)

17
Q

What is extrinsic motivation?

A

refers to the behaviour driven by outside rewards such as money, praise and grades

18
Q

What is intrinsic motivation?

A

refers to the behaviour that is driven by internal rewards