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Flashcards in Chapter 30 Deck (15)
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1

What is organizational structure

The formal pattern of how people and jobs are grouped in an organization.

2

What is organization design

The decisions and actions that result in organizational structure.

3

What is organizational chart

The organizational chart is a visual representation of this division, grouping and coordination.

4

What is division of labour

- Horizontal differentiation
- Vertical differentiation
- Personal differentiation

5

What is chain of command

Describes reporting relationship

6

What is span of control

The number of subordinates reporting to a manager. It can result in 'tall' or 'fat' organization structure.

7

What is centralization

Decisions are made only by those few at the top of the organization

8

What is decentralization

Decision-making responsibility is delegated to people at all levels in the organization.

9

What are 3 types of organizational design model

- Mechanistic structure
- Organic structure
- Matrix model

10

What is unity of command

Only one direct supervisor

11

What is formalization

The degree to which jobs within the organization are standardized.

12

What is mechanistic model

The type of organization design that emphasize the importance of production and efficiency. It is highly formalize, centralized and complex.

13

What is organic model

The organizational design that emphasize the importance of adaptability and development. It is relatively informed, decentralized and simple.

14

What is matrix model

An organizational design that superimpose the product or project-based design on an existing function-based design

15

What are signs of decline

- Tolerance for incompetence
- Excess personals
- Cumbersome administrative work
- Disproportionate staff power
- conflicts
- unclear goals
- loss of effective communication
- Outdated organizational structure
- Low moral
- Decreased innovation