Chapter 3 Vocab Flashcards
Attitudes
Evaluative statements or judgments concerning objects, people, or events.
Cognitive Component
The opinion or belief segment of an attitude.
Affective Component
The emotional or feeling segment of an attitude.
Behavioral Component
An intention to behave in a certain way toward someone or something.
Cognitive Dissonance
Any incompatibility between two or more attitudes or between behavior and attitudes.
Job Satisfaction
A positive feeling about one’s job resulting from an evaluation of its characteristics.
Job Involvement
The degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth.
Psychological Empowerment
Employees’ belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their perceived autonomy in their work.
Organizational Commitment
The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization.
Perceived Organizational Support (POS)
The degree to which employees believe an organization values their contribution and cares about their well-being.
Employee Engagement
An individual’s involvement with, satisfaction with, and enthusiasm for the work he or she does.
Core Self-Evaluations (CSEs)
Bottom-line conclusions individuals have about their capabilities, competence, and worth as a person.
Exit
Dissatisfaction expressed through behavior directed toward leaving the organization.
Voice
Dissatisfaction expressed through active and constructive attempts to improve conditions.
Loyalty
Dissatisfaction expressed by passively waiting for conditions to improve.
