Chapter 3 Part 4 Flashcards Preview

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Flashcards in Chapter 3 Part 4 Deck (9)
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1

Values, beliefs, and attitudes shared by organizational members

Organizational culture

2

Source of organizational cultures
- Company founders
Organizational stories

Creation and Maintenance of Organizational Cultures

3

Create organizations in their own images and imprint them with their beliefs, attitudes, and values

Company founders

4

Help make sense of organizational events

Emphasize culturally consistent assumptions, decisions, and actions

Organizational stories

5

Organizational culture is sustained by recognizing and celebrating organizational _______ and holding organizational _________.

Heroes and ceremonies

6

What are the 4 Keys to an Organizational Culture That Fosters Success?

Adaptability
Employee involvement
Clear mission
Consistency

7

Having managers and employees perform new behaviors that are central to and symbolic of the desired organizational culture

Behavioral addition

8

Having managers and employees perform new behaviors central to the new organizational culture in place of behaviors that were central to the old culture

Behavioral substitution

9

Managers should focus on the parts of the organizational culture they can control this includes:

Observable surface-level items, such as workers’ behaviors, symbolic artifacts, and expressed values and beliefs, which can be influenced through employee selection