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Flashcards in Chapter 3: Leader And Supervision Deck (40)
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1

____________Is critical in emergency situations with personal risk or high, and hazardous conditions can change rapidly.

Leadership

2

To become an effective leader, Company officers should cultivate the following leadership qualities

Vision
Decisiveness
Intelligence
Integrity
Consistency

3

Company officers should practice and improve their various skills.What are they?

Supervisory skills
Interpersonal skills
Communication skills

4

The first step in developing leadership skills is to_____and develop your own list of leader ship qualities.

Study successful leaders

5

Evaluation can be used to provide feedback for Company officers.Leadership skills can be addressed and assessed through?

Self assessments
Mentor feedback
360 degree feedback evaluation
Annual/supervisory reviews

6

In 1939, Kurt Lewin identified three leadership styles based on decision making.

Autocratic
Democratic
Laissez-faire

7

This leadership style provides clear directions of what, how, and when task will be performed.Followers provide little or no input into_______leaders decisions, orders flow from top to bottom, in compliance is accomplished through rules, regulations, and punishment for noncompliance.

Autocratic

8

This leader solicits input from their followers before making decisions. Sometimes called participative leadership, this style requires followers to participate in the process and be held accountable for the task delegated to them.

Democratic

9

_____________ these leaders do not make decisions or avoid making them. Followers are left to make decisions and solve problems for themselves.These leaders typically have very little authority in the organizations, although this style may be appropriate in situations where followers are highly skilled and self-motivated.

Laissez-afire

10

Other identify leadership styles include Burns,1978 and Bass,1985.

Transformational
Transactional

11

Leader ship style in which organizational change is accomplished by followers commitment to liters vision and inspiration.

Transformational

12

Sometimes called managerial leader ship, this leadership style enforce compliance to rewards and punishments.

Transactional

13

Command presence is a unique skill that includes the ability to?

•Identify the situations components
•Assesses the need for action
•Determine the nature of the necessary intervention
•Initiate action

14

______Is a system of moral principles.

Ethics

15

Examples of unethical conduct within the fire and emergency services include.

•Borrowing and never returning fuel, auto polish, or lightbulbs from stations supplies
•Shopping for personal items doing inspections/pre-fire planning
•Using the station to conduct a private business enterprise

16

What is the ethics three-step check?

Step 1: Is it legal?
Step 2:Is it fair to all concerned?
Step 3:How will it make me feel about myself?

17

Lying, the intent to deceive, is a common form of unethical behavior. Lying, like most forms of unethical conduct, is about immediate gratification in four areas,what are they?

Basic needs
Affiliation
Self-esteem
Self gratification

18

__ is a critical variable influencing career success, personal achievement, and life satisfaction.

(EI) Emotional intelligence

19

Some of the skills that contribute to an individual’s overall level of emotional intelligence are?

Leadership skills
Self-management skills
Intra-personal skills
Interpersonal skills

20

What does the acronym ELS mean?

Emotional learning system

21

Do you LS process uses five steps involving self assessment checklist, analysis of current skill Levels, and activities for developing or enhancing each skill, to help you to become less reactive and better identify and express your strong emotions.

Step A - Self-Assessment:Explore
Step B - Self-Awareness:Identify
Step C - Self-Knowledge:Understanding
Step D - Self-Development:Learn
Step C - Self-Improvement:Apply and Match

22

The definitions of supervision and_________are similar in often used interchangeably.

Management

23

The process of directing, overseeing, and controlling the activities of other individuals.

Supervision

24

Refers to the administration in control of projects, programs, situations, or organizations.

Management

25

How many levels is there of fire officer ranks?

4 levels

26

What level is a supervising fire officer (all company officers)?

Level 1

27

What level is a managing fire officer (battalion, district, and assistant chiefs)?

Level 2

28

What level is an Administrative fire officer (administrative chiefs in charge of divisions or bureaus with the department)?

Level 3

29

Executive fire officer (chief of the department)?

Level 4

30

Company officers will be held accountable for their actions,________, and decisions, as well as for the actions of their subordinates.

Commands