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Flashcards in Chapter 3 Deck (19)
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1
Q

Selection

A

NOTICING some things and ignoring ignoring ignoring others.

2
Q

Organization

A

Arranging information in some meaningful way; classifying someone/thing by schemes (called perceptual schema)

3
Q

Perceptual Schema

A

Classifications for people/things that shape the way we think about and communicate with others e.g. appearance, social role, gender, interaction style, etc.

4
Q

Stereotyping

A

Exaggerated generalizations associated with a categorizing system

5
Q

Punctuation

A

Describes the determination of causes and effects in a series of interactions (e.g. You nagged me so I’, withdrawing versus you’re withdrawing so that’s why I’m nagging you)

6
Q

Interpretation

A

Making sense of our selected and organized perceptions e.g. is the person smiling across the crowded room being polite or romantically interested

7
Q

Negotiation

A

The idea that sense-making occurs between and among people as they influence one another’s perceptions and try to achieve a shared perspective; views interpersonal communication as an exchange of stories

8
Q

Narratives

A

The stories we use to describe our personal worlds

9
Q

Ethnocentrism

A

The attitude that one’s own culture is superior to others

10
Q

Gender Roles

A

Socially approved ways that men and women are expected to behave

11
Q

Androgynous

A

A psychological sex-type combining masculine and feminine traits

12
Q

Attribution

A

Describes the process of attaching meaning to behavior

13
Q

Self-serving bias

A

To try to convince ourselves and others that the positive face we show to the world is true, we tend to judge ourselves in the most generous terms possible

14
Q

Halo effect

A

The tendency to form an overall positive impression of a person on the basis of one positive characteristic

15
Q

Perception checking

A
  1. Describe the behavior you noticed
  2. Offer at least 2 possible interpretations of the behavior
  3. Request clarification about how to interpret the behavior
16
Q

Empathy

A

The ability to re-create another person’s perspective, to experience the world from the other’s point of view

17
Q

Sympathy

A

Viewing the other person’s situation from your point of view

18
Q

Pillow Method

A

PIllow has 4 sides and 1 middle: a way to view things from different perspectives to gain valuable insights–

  1. I’m right, you’re wrong
  2. You’re right, I’m wrong
  3. Both right, both wrong
  4. The issue isn’t as important as it seems
  5. There is truth in all 4 perspectives
19
Q

Perception Process/”SOIN”

A
  1. Selection
  2. Organization
  3. Interpretation
  4. Negotiation