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Flashcards in Chapter 29 Deck (18)
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1

What is the formula for behavior

B = f(P, E)

2

What is person-job fit

The extent to which the contributions made by the individual match the requirements of the organization.

3

What is ability

mental and physical capability to perform the task.

4

What are components of attitudes

- Cognitive (thinking)
- Affective (feeling)
- Behavioral (doing)

5

What are types of attitudes

- Job satisfaction
- Job involvement
- Organizational commitment

6

What is personality

It is person-situation interaction

7

What is locus of control

Personality variable that effects individual behavior

8

What is internal and external locus of control

Internal: belief in personal control and personal responsibility
External: Belief in control by outside forces (fate, chance, other people)

9

What is perception

A process by which individual organize and interpret their sensory impressions in order to give meaning to their environment.

10

What is social perception

The process through which individuals attempt to combine, integrate and interpret information about others.

11

What is attribution

The process through which individuals attempt to determine the causes of others behavior.

12

What are 2 decision making phases

- Problem identification
- Alternative development

13

What are functions of communication

- Control
- Information
- Motivation
- Emotional expression

14

What is power

The ability of influence other person

15

What is influence

The process of affecting the thoughts, behavior and feelings of another person

16

What is authority

The right to influence other person

17

What are types of organizational politics

- Managing impressions
- Attacking and blaming
- Controlling information
- Forming coalitions
- Cultivating networks
- Creating obligations

18

What are 3 possible outcomes of negotiation

- win/win
- win/lose
- lose/lose