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Flashcards in Chapter 24 Deck (22)
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1

What is the difference between manager and leader

manager have short-term view and leader have long-term view
Manager is kind of administrator and leader is kind of innovator

2

What is power

The ability to influence another person

3

What is dependency

B's relationship to A. A possess something that B requires.

4

What is influence

The process of affecting the thoughts, behavior and feelings of another person.

5

What is authority

The right to influence another person

6

What is reward power

It exists when one person believes another person can and will provide rewards.

7

What is legitimate power

It exists when one person believes that another person has the right to influence him. It comes from the position in hierarchy of company.

8

What is referent (charismatic) power

It exists when one person find another personally attractive and wants to be associated with that person

9

What is expert power

It exists based on special skills or knowledge.

10

What is resource power

It exists when one person believes that another person has desired resources and is willing to share it.

11

What is interpersonal power

The ability to influence others and maintain control over your own fate.

12

What is coercive power

Agent's ability to cause an unpleasant experience for a target.

13

What 2 powers count as personal power

- Referent power
- Charismatic power

14

What is information power

Power that comes from access and control over information.

15

Does power flows down the organization through delegation

Yes

16

Which power is most effective

Expert power

17

Which power is negative

coercive power

18

What is personal power

used for personal gain

19

What is social power

used to accomplish group goals

20

What are 2 types of political behavior

- Legitimate
- Illegitimate

21

What is organizational politics

The use of power in non-prescribed way for non-prescribed purposes

22

What are types of organizational politics

- Attacking and blaming
- Controlling information
- Forming coalitions
- Cultivating networks
- Creating obligations
- Managing impressions