Chapter 2 Part 4 Flashcards Preview

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Flashcards in Chapter 2 Part 4 Deck (10)
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1

_______ and ________ should be based on facts and information

Coordination and control

2

_________ studies Helped understand the effect of group social interactions, employee satisfaction, and attitudes on individual and group performance

Elton Mayo’s Hawthorne

3

Proposed a comprehensive theory of cooperation in formal organizations
Defined organization
Stated that the willingness of employees to cooperate depends on their perception and acceptance of executive authority

Chester Barnard

4

System of consciously coordinated activities or forces created by two or more people

Organization

5

Uses quantitative methods to find ways to:
Increase productivity
Improve quality
Manage or reduce costly inventories

Operations Management

6

Quality control, forecasting techniques, and capacity planning
Productivity measurement and improvement
Linear programming
Scheduling and inventory systems
Work measurement techniques
Project management
Cost-benefit analysis

Operations Management - Tools and Methods

7

A private gun contractor

Introduced the concept of manufacturing using standardized, interchangeable parts

Eli Whitney

8

Explained techniques for drawing three-dimensional objects that helped in making standardized, interchangeable parts without first examining a prototype

Gaspard Monge

9

Invented hand-to-mouth inventory system that was similar to just-in-time inventory systems

Oldsmobile Motor Works

10

What state or city was the hand to mouth inventory system invented in?

Detroit