Chapter 2 Part 3 Flashcards Preview

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Flashcards in Chapter 2 Part 3 Deck (10)
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1

Developed the Gantt chart

Henry Gantt

2

Indicates which tasks must be completed at which times in order to complete a project or task

Gantt chart

3

Proposed the idea of bureaucracy
Devised seven elements that characterize bureaucracies

Max Weber

4

Exercise of control on the basis of knowledge, expertise, or experience

Bureaucracy

5

To achieve an organization’s goals in the most efficient way possible

Aim

6

Qualification-based hiring
Merit-based promotion
Chain of command
Division of labor
Impartial application of rules and procedures
Recorded in writing
Managers separate from owners

Elements That Characterize Bureaucracies

7

Division of work
Authority and responsibility
Discipline
Unity of command
Unity of direction
Subordination of individual interests to the general interests
Remuneration
Centralization
Scalar chain
Order
Equity
Stability of tenure of personnel
Initiative
Esprit de corps

Henri Fayol’s Principles of Management

8

Focuses on people and sees them as valuable organizational resources in their own right

Human Relations Management

9

________ ________ constructive conflict and coordination
Parties in a conflict should engage in integrative conflict resolution instead of:
Dominating the other party
Compromising
Integrative conflict resolution

Mary Parker Follett’s

10

Both parties indicate their preferences and work together to find an alternative that meets both their needs

Integrative conflict resolution