Chapter 2: Consumer Conflicts Flashcards

1
Q

What are the 7 elements to a contract

A
offer and acceptance
considreation and payment
capacity
intention
legality of purpose 
legality of form 
consent
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2
Q

4 ways a contract is terminated

A

-Breach -Agreement -Performance -Frustration

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3
Q

3 remedies for a contract breech

A
  1. sue for damages
  2. nulify
  3. specific performance
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4
Q

5 points to the sale of goods and supply of services act 1980

A
  1. merchantable quality
  2. fit for purpose
  3. be as described
  4. buyer entitled to legal ownership and quiet possesion
  5. services must be provided by a competent person.
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5
Q

4 rights of consumers

A

replace, refund, repair and right to go to court

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6
Q

What 4 things does the consumer protection act prohibit

A

false description
fasle prices
fasle advertising
businesses engaging in aggresive practices.

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7
Q

What three options are there for resolving consumer complaints

A

Competition and consumer protection commision
consumer association of ireland
office of the ombudsman

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8
Q

what two other ways are there to resolving disputes

A

small claims and hireing a solicitor.

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9
Q

What are the elements of a legally binding contract

A
offer
acceptance 
consideration 
intention to contract 
consent 
capacity
legality of form 
legality of purpose
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10
Q

4 ways a contract can be terminated

A

performance
agreement
frustration
breach of contract

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11
Q

Define a condition to a contract

A

an essential element of a contract

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12
Q

Define a warranty to a contract

A

a non essential element to a contract

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13
Q

explain the term data protection

A

data protection is the means by which the privacy rights of individuals are safeguarded in relation to the processing of their personal data. it includes both automated data and manual data. it ensures that personal data which is processed is accurate and ensures a set of standards for the processing of such information

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14
Q

discuss the functions of the data protection commissioner

A
  1. they have enforcement powers including the servicing of legal notices compelling data controllers to provide info needed and to correct personal data
  2. they may investigate complaints made by the general police and can authorise officers to enter premises and inspect the type of personal info kept, how it is processed and the security measures in place
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15
Q

rights of a data subject

A
  1. right of individuals not to be subjected to automated decision making- important decisions may not be made unless human consent given
  2. right to complain to data protection commiosner when some data controllers are not complying the the data protection act
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16
Q

obligations of data controllers

A

to keep data secure- protected against unauthorised access
to update info - data should be accurate and updated periodically
to obtain the info fairly and openly