Chapter 14 Final Exam Flashcards Preview

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Flashcards in Chapter 14 Final Exam Deck (29)
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1

Two Sources of Managerial Power

1) Position Power
2) Personal Power

2

Position Power

Based on a manager's official status in the organization's hierarchy of authority

3

Personal Power

Based on the unique personal qualities that a person brings to the leadership situation

4

Three Types of Position Power

1) Reward Power
2) Coercive Power
3) Legitimate Power

5

Reward Power

The capacity to offer something of value as a means of influencing other people

6

Coercive Power

The capacity to punish or withhold positive outcomes as a means of influencing other people

7

Legitimate Power

The capacity to influence other people by authority or rights of office

8

Example of Reward Power

"If you do this, you will be rewarded"

9

Example of Coercive Power

"If you don't do this, I'll punish you"

10

Example of Legitimate Power

"Because I'm the boss, you must do as I ask"

11

2 Types of Personal Power

1) Expert Power
2) Referent Power

12

Expert Power

The capacity to influence other people because of specialized knowledge

13

Referent Power

The capacity to influence others people because of their desire to identify personally with you

14

Servant Leadership

Follower-centered and committed to helping others in their work

15

Human Relations Style of Leadership

Emphasizes people over task. The people matter more than the task

16

Fiedler's Contingency Model

Idea that good leadership depends on a match between a person's leadership style and situational demands. (No one style of leadership is the best)

17

Hershey-Blanchard Situation Leadership Model

A good leader will be able to adapt/change their leadership style to best fit the goal at hand

18

4 Leadership Styles in Hershey-Blanchard Model

1) Delegating
2) Participating
3) Selling
4) Telling

19

Delegating

Allowing the group to take responsibility for task decisions

20

Participating

Emphasizing shared ideas and participative decisions on task directions

21

Selling

Explaining task directions in a supportive and persuasive way

22

Telling

Giving specific task directions and closely supervised work

23

Path-Goal Theory

A leader can use all four leadership styles and shift back and forth among them depending on the needs

24

4 Styles of Path-Goal Leadership

1) Directive Leadership
2) Supportive Leadership
3) Achievement-oriented Leadership
4) Participative Leadership

25

Directive Leadership

Communicating expectations and direction so they are clearly defined

26

Supportive Leadership

Attempts to reduce employee stress and frustration in the workplace

27

Achievement-Oriented Leadership

Setting challenging goals, expecting high level of performance with continual improvement

28

Participative Leadership

Involving team members in decision making and using their suggestions when making decisions

29

Leader Member Exchange Theory (LMX)

Not all people are treated the same by leaders in leadership situations